February 3, 2010 (Marlton, NJ) – eMaint Enterprises announced today that an enhanced Scheduling Feature has been added to its premier product, X3 CMMS. The new maintenance scheduling tool allows for easily viewing and assigning labor resources to the backlog of open work orders on a calendar display that offers fully customizable views. System users can view assigned and unassigned work on the calendar, assign resources to the work orders, make schedule adjustments, and color code the calendar display for easy visualization of the workload.
The idea for the enhancement originated on eMaint’s “Idea Port”, a popular feature on the eMaint web site where customers can both suggest new features and vote on submitted ideas they’d like to see incorporated into the Maintenance Management Software. “There are many CMMS software solutions on the market and a high rate of implementation failure,” said Brian Samelson, CEO and founder of eMaint.
In spite of that statistic, eMaint enjoys a 96% customer retention rate. “We believe the IdeaPort, and our ability to respond to customer requests for new product enhancements, is one of the contributing factors to our high rate of retention,” commented Hannelore Fineman, executive vice president. “The cutbacks many of our customers have faced in this economic climate has them looking for additional ways to save time and money,” according to Gene Pargas, vice president of business development, adding “We believe the enhanced Scheduling tool helps meet that need.”
eMaint utilizes a Web-Based Software deployment model known as Software-as-a-Service, or SaaS, to deliver its on-demand computerized maintenance management system, eMaint X3. The SaaS model enables eMaint to seamlessly deploy system upgrades like the Scheduler tool to all of its online customers at no added cost. “This is one of the advantages of the SaaS model that lowers the total cost of ownership for our customer,” added Fineman.
About eMaint Enterprises, LLC
eMaint is a global software solutions provider established in 1986 with its headquarters based in Estero, Florida and operations centers located in Marlton, New Jersey and Dublin, Ireland. As the leader in Computerized Maintenance Management Software (CMMS), eMaint’s client base consists of over 4000 companies and 35,000 users in 55 countries. Our portfolio of clients range from small & medium sized organizations to Fortune 500 corporations representing manufacturers, service providers, fleet operators, energy and utility companies, healthcare facilities, universities, municipalities, and facility and property managers. eMaint provides the tools for these organizations to manage their maintenance operations to control costs and increase overall productivity.
eMaint has been recognized by the Inc. 5000 2014 List of Fastest Growing Private Companies in America, the Deloitte Technology Fast 500 list and the 2014 Stevie Customer Service Award that honors the achievements and positive contributions of organizations and working professionals worldwide. For more information, please visit www.emaint.com.
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