International CMMS Software Provider Expands into Ireland’s Digital Hub.
October 1, 2013 (Marlton, N.J.) – eMaint Enterprises, a leader in cloud-based maintenance management software, has opened an office in the Digital Hub in Dublin, Ireland as the headquarters for its EMEA operations. Claire Cox has come on board as Senior Manager of EMEA Operations.
eMaint has chosen to expand its office space internationally in order to provide existing European customers with on-the-ground support for its flagship product, eMaint X3; further grow its business in Europe; and extend its hours of operation to fully cover normal business hours in Europe.
“Our expansion into Ireland is key to meeting our company’s mission, which is to ensure the success of our clients. It is important that our clients outside of North America are receiving the support and service to help them achieve their maintenance management goals,” says eMaint CEO and President Brian Samelson.
The establishment of eMaint’s EMEA headquarters in Dublin will allow for a greater level of support for existing global clients, and will enable the eMaint team to continue to provide a highly-personalized level of service as its international business expands.
Senior Manager of EMEA Operations, Claire Cox, is responsible for the leadership of eMaint’s EMEA business based out of their Dublin office. Cox is very customer-focused, passionate about technology, and dedicated to driving business growth for eMaint within the EMEA region. Claire holds an undergraduate degree in business from University College Dublin and a masters degree in marketing from Dublin City University, and brings a strong record in account management, operations and client implementation with 10 years experience in sales and client relationship management.
Cox provides on-site leadership for the new Dublin office, and extends eMaint’s company culture and values to their Irish operation. Other team members include a CMMS Implementation Specialist and an Implementation Account Manager to provide on-the-ground technical support and customer service to eMaint’s growing European customer base. The company is actively seeking additional multi-lingual resources for their client services team to provide native language support for their growing European client base.
Named one of Inc. Magazine’s fastest growing companies in the U.S., eMaint’s geographical expansion to Ireland is just one aspect of its overall growth. With 18,000 users in 20 countries worldwide, the company enjoyed a 167 percent revenue growth in 2012 over a three-year span. Additionally, eMaint’s staff has more than tripled since the beginning of 2010.
About eMaint Enterprises, LLC
eMaint is a global software solutions provider established in 1986 with its headquarters based in Estero, Florida and operations centres located in Dublin, Ireland and Marlton, New Jersey. As the leader in Computerised Maintenance Management Software (CMMS), eMaint’s client base consists of over 4000 companies and 35,000 users in 55 countries. Our portfolio of clients range from small & medium sized organisations to Fortune 500 corporations representing manufacturers, service providers, fleet operators, energy and utility companies, healthcare facilities, universities, municipalities, and facility and property managers. eMaint provides the tools for these organisations to manage their maintenance operations to control costs and increase overall productivity.
eMaint has been recognised by the Inc. 5000 2014 List of Fastest Growing Private Companies in America, the Deloitte Technology Fast 500 list and the 2014 Stevie Customer Service Award that honours the achievements and positive contributions of organisations and working professionals worldwide. For more information, please visit www.emaint.eu.
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