"I want to thank you for all your help. Any time I have a question I know I can call your team and get immediate support, and most importantly, accurate answers. I don’t think I have once had to wait for some one to answer my call. You have an excellent support staff that is extremely knowledgeable with eMaint. It has made my job a whole lot easier. You have the best technical support team in the business. All others should learn from you."
"The statistics are startling - up to 80 percent of all computerized maintenance management system (CMMS) implementations have failed. When considering the costs associated with a CMMS project, an 80 percent failure rate is a tough number for any company to overcome." - ReliablePlant Blog (April 2009)
"It's scary when you think that anywhere from 40 to 80 percent of these (CMMS) implementations wind up not meeting expectations." - CMMSCity.com
Who Uses CMMS and EAM Software?CMMS and EAM Software packages may be used by any organization that must perform maintenance on equipment, assets, vehicles and property.
Organizations that use eMaint are located all over the world and include:
eMaint has a 96% subscription renewal rate!
"The real significance of the SaaS movement is that it fundamentally changes the vendor-customer relationship. SaaS shifts the responsibility of successfully deploying and maintaining software applications from the customer to the vendor. This moves the burden to the vendor to ensure the success of the application."
"If a SaaS solution doesn't work, customers are not obligated to continue to use it because they haven't made a significant upfront capital investment that needs to be amortized. Instead, vendors are under more pressure to ensure their solutions satisfy their customers' requirements or they risk abandonment."
"An indication of the success of this new vendor-customer relationship is the impressive customer satisfaction, renewal and referral levels in the SaaS market."
Internet.com (June 2009) How SaaS Changes the Vendor-Customer Relationship
Our 96% renewal rate stands as a testament to our customers CMMS System success!
What are CMMS and EAM Software?
A CMMS software package maintains a computer database of information about an organization's maintenance operations, i.e. CMMS - computerized maintenance management system. This information is intended to help maintenance workers do their jobs more effectively (for example, determining which machines require maintenance and which storerooms contain the spare parts they need) and to help management make informed decisions (for example, calculating the cost of machine breakdown repair versus preventive maintenance for each machine, possibly leading to better allocation of resources). CMMS data may also be used to verify regulatory compliance. CMMS packages can produce status reports and documents giving details or summaries of maintenance activities and trends. A CMMS is a vital component of an Enterprise Asset Management system as it helps you optimize your maintenance resources and improve your return on assets.
Our 96% renewal rate stands as a testament to our customers CMMS System success!
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