Why Managed Services?

About Us
A World Leader in On-Demand CMMS

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Over 18,000 Users Experience CMMS Success
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eMaint X3 Maintenance Management System
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Industries Served
eMaint X3 CMMS
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Services
Training and Professional Services
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Best Practices Webinars
Support
eMaint's "Service on 11"
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Service on 11

"I want to thank you for all your help. Any time I have a question I know I can call your team and get immediate support, and most importantly, accurate answers. I don’t think I have once had to wait for some one to answer my call. You have an excellent support staff that is extremely knowledgeable with eMaint. It has made my job a whole lot easier. You have the best technical support team in the business. All others should learn from you."

Angel Valdez
Maintenance Supervisor
Farmdale Creamery
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Why Managed Services? Experiencing is Believing.....

You may be wondering what are the advantages of having a dedicated account manager and why we offer this service. Because you've asked and we listen.

“My account manager did a very professional job and conducted several informative training sessions. He was able to provide answers and suggested alternatives to the problems and questions we posed. The eMaint University portal is a very useful tool and emaint showed me how to get the most out of it. Two thumbs way, way up! ”

Keith Sharp
Maintenance Planner
Whitlock Packaging

Clients have experienced the benefits of having a member of our Professional Services team working side-by-side during their software implementation. Then the engagement ends but their journey continues.

Our clients have told us they would like to continue to enjoy the benefits of a dedicated account manager on an ongoing basis so they can stay focused on their business objectives.

Our budget-friendly "Get Onboard" managed service subscription level makes this service more affordable than ever before!

Here are some of the benefits that a dedicated
account manager can offer:

Personalized service and familiarity with your account. You will deal directly with your account manager who understands your operation and your account configuration for significant improvements in response time to your inquiries and requests
Personalized training sessions that take place in YOUR account with your settings and data structure
Consultative approach - you tell us your goals and we'll tell you how to get there
Leverage our expertise - we've helped hundreds of clients be successful
Your Account Manager is part of your team and can participate in discussions with Project managers, IT and others within your organization
Data Import Best Practices - let us recommend naming conventions and data structures for data imports that optimize your desired usage of the system
Configuration Updates - our process driven consultative approach enables us to tailor the system to best match your evolving needs
Development of full KPIs and Dashboards including system adoption statistics
Unmetered Service - Use it as you need it. It's part of your annual subscription so you don't have to worry about hours expiring

"Meet our Account Managers"
eMaint CMMS

80% of all CMMS implementations have failed!
	"The statistics are startling - up to 80 percent of all computerized maintenance management system (CMMS) implementations have failed. When considering the costs associated with a CMMS project, an 80 percent failure rate is a tough number for any company to overcome." - ReliablePlant Blog (April 2009) "It's scary when you think that anywhere from 40 to 80 percent of these (CMMS) implementations wind up not meeting expectations." - CMMSCity.com
How can I reduce the risk of failure? Click Here

eMaint has a 96% subscription renewal rate!
	"The real significance of the SaaS movement is that it fundamentally changes the vendor-customer relationship. SaaS shifts the responsibility of successfully deploying and maintaining software applications from the customer to the vendor. This moves the burden to the vendor to ensure the success of the application." "If a SaaS solution doesn't work, customers are not obligated to continue to use it because they haven't made a significant upfront capital investment that needs to be amortized. Instead, vendors are under more pressure to ensure their solutions satisfy their customers' requirements or they risk abandonment." "An indication of the success of this new vendor-customer relationship is the impressive customer satisfaction, renewal and referral levels in the SaaS market." Internet.com (June 2009) How SaaS Changes the Vendor-Customer Relationship
Our 96% renewal rate stands as a testament to our customers CMMS System success!

What are CMMS and EAM Software?
	A CMMS software package maintains a computer database of information about an organization's maintenance operations, i.e. CMMS - computerized maintenance management system. This information is intended to help maintenance workers do their jobs more effectively (for example, determining which machines require maintenance and which storerooms contain the spare parts they need) and to help management make informed decisions (for example, calculating the cost of machine breakdown repair versus preventive maintenance for each machine, possibly leading to better allocation of resources). CMMS data may also be used to verify regulatory compliance. CMMS packages can produce status reports and documents giving details or summaries of maintenance activities and trends. A CMMS is a vital component of an Enterprise Asset Management system as it helps you optimize your maintenance resources and improve your return on assets.
Our 96% renewal rate stands as a testament to our customers CMMS System success!

eMaint The Leader in On-Demand CMMS	CMMS Keywords	Quick Links	Contact Us
✔ Hosted on our Servers ✔ Full-featured CMMS ✔ Backups of your Cmms data ✔ Unlimited Support Included ✔ All system updates See Plans and Pricing	cmms system planned maintenance facilities maintenance fleet maintenance software equipment maintenance preventive maintenance work order software predictive maintenance datastream free cmms	Why eMaint? What is Software as a Service? Customer Success Stories Product Video Tour	Request Information Email Us 438 N. Elmwood Rd. Marlton, NJ 08053 USA 856-810-2700

A World Leader in On-Demand CMMS

Learn More About eMaint

Over 18,000 Users Experience CMMS Success

eMaint X3 Maintenance Management System

Key Features

Industries Served

eMaint X3 CMMS

Key Information

Training and Professional Services

Useful Links

Best Practices Webinars

eMaint's "Service on 11"

Useful Links

Service on 11

eMaint's Newest Upcoming Events

Benefits of a Managed Account

Why Managed Services? Experiencing is Believing.....

Here are some of the benefits that a dedicated
account manager can offer:

80% of all CMMS implementations have failed!

Who Uses CMMS and EAM Software?

eMaint has a 96% subscription renewal rate!

What are CMMS and EAM Software?

Who Uses CMMS and EAM Software?
	Who Uses CMMS and EAM Software? CMMS and EAM Software packages may be used by any organization that must perform maintenance on equipment, assets, vehicles and property. Organizations that use eMaint are located all over the world and include:

A World Leader in On-Demand CMMS

Learn More About eMaint

Over 18,000 Users Experience CMMS Success

eMaint X3 Maintenance Management System

Key Features

Industries Served

eMaint X3 CMMS

Key Information

Training and Professional Services

Useful Links

Best Practices Webinars

eMaint's "Service on 11"

Useful Links

Service on 11

eMaint's Newest Upcoming Events

Benefits of a Managed Account

Why Managed Services? Experiencing is Believing.....

Here are some of the benefits that a dedicated account manager can offer:

80% of all CMMS implementations have failed!

Who Uses CMMS and EAM Software?

eMaint has a 96% subscription renewal rate!

What are CMMS and EAM Software?

Here are some of the benefits that a dedicated
account manager can offer: