Trinity Hall was founded by Bishop Bateman of Norwich in 1350, making it the fifth oldest surviving college of the University of Cambridge. The College currently provides educational and residential facilities for around 330 undergraduates and 250 graduates. Russell Waller, Head of Buildings & Services, manages over 1600 assets. Nine hundred are located within the College Campus. The balance includes assets such as Building Management Systems, Boiler Plant, Electrical Distribution Boards, Ventilation Equipment etc.
Russell Waller explained that Trinity Hall was previously using a basic HelpDesk solution for logging maintenance requests from College members. The system lacked the ability to schedule planned maintenance tasks against assets and was unable to record actions and financial history against each asset. The HelpDesk system was inflexible and could not be configured to align with the development of our own management systems. The problem was exacerbated when support for their existing system was discontinued.
After an extensive review of competitive CMMS solutions, Trinity Hall chose eMaint X3 CMMS to replace their existing system.
Russell Waller explained that eMaint’s ease of customization, while working together with SimpliSys, and its subsequent ease of use made it the most logical replacement for their old system. The functionality of the software matched Trinity’s requirements for managing over 1,600 assets across multiple locations at the college.
The benefits of using eMaint X3 CMMS are numerous. Trinity enjoys the ability to streamline management input in the same way that they operate the system. They particularly appreciate the ability to provide a single information point for asset listings and asset information details, including Technical and Heath & Safety Data.
Trinity’s primary use of eMaint X3 is currently writing planned maintenance regimes for assets. They hope to foster future developments in utilizing further functionality available within the basic software package they implemented.