|
|
|
CMMS Software Features for Service Providers
|
This site is designed to provide a comprehensive source of information regarding eMaint and our CMMS solutions with everything from video tours to pricing information.
If you can't find what you are looking for, please contact us at 856-810-2700 and we will do our best to get you the information you need.
eMaint.com has been tested in all major browsers.
"I want to thank you for all your help. Any time I have a question I know I can call your team and get immediate support, and most importantly, accurate answers. I don’t think I have once had to wait for some one to answer my call. You have an excellent support staff that is extremely knowledgeable with eMaint. It has made my job a whole lot easier. You have the best technical support team in the business. All others should learn from you."
Angel Valdez
Maintenance Supervisor
Farmdale Creamery
eMaint Enterprises
438 N. Elmwood Rd.
Suite 201
Marlton, NJ 08053
(fax)
Join eMainton
Sales Information
* 1
(fax)
Email
Request Information
Customer Support
* 2
(fax)
Email
Features in X3 CMMS Software |
Benefits for Service Provders |
| Service and Call Center Dispatch | Improve efficiency and customer satisfaction by easy screen entry of job details to make sure the proper personnel get assigned at the right time. Sort service orders by customer, priority, region, problem type, or other user-definable filters. |
| Work Request Management | Improve workflow efficiency and customer satisfaction by providing a fast and easy tool for submitting work requests. Maintain customer satisfaction with automated alerts when customer requests are approved, rejected and completed. |
| Email Request Module | Enables unlimited number of customers to easily submit requests via email that are automatically captured in your eMaint Request Center. |
| Customer Work and Charges History | Point and click access to all labor and material costs right at the customer level. |
| PM Management | PM Management with Auto-Generate Capability and scheduling based on any trigger – calendar, meter or condition-based monitoring. Provide an environment of the highest level of customer satisfaction and asset availability. Ensure equipment is maintained regularly, not just repaired when it breaks. Automatically produce and email PM work orders to ensure compliance and maintain optimum equipment performance. |
| Planning and Scheduling Tools | The “Planner” interface lets you see the work that needs to be performed and assign it to available personnel. The tool includes customizable filters to view work by customer, building, department, problem type, trade, or any other criteria needed to suit your business process. |
| Inventory Control Tools | Reduce inventory spend and ensure the right parts are available at the right time. |
| Workflow Manager | Powerful configuration tool that lets you “define rules” -- from auto-assigning work requests, to routing work orders via email, to calculating response time and completion rates -- and customize the CMMS functionality to match your specific business processes. |
| Personalized Dashboards and Reports | Gain instant access to the key performance metrics critical to your profitability, including:
|
| Cost Tracking and Repair Histories | Easily capture labor, parts and materials costs and measure maintenance spend by customer, building, department, cost-center, any user-definable criteria. |
| Mobile solutions with bar coding technology | Perform inspection rounds, manage work orders, and control inventory using a handheld device in the field. |
| Vendor Portal with Secure Login | The optional feature allows vendors and outside contractors to acknowledge receipt of work details assigned to them, update labor, material and other costs upon completion of the work, and attach documents and images to the work order via a secure login. |
| Private Label Option | With this optional feature, we will rebrand our software to include your company logo and corporate branding. |
|
