By: Hannelore Fineman, Executive Vice President, Partner, eMaint
The term Web 2.0 is commonly used to describe the changing trends in the use of the Internet. Web 2.0 innovations have resulted in adoption of the internet “as a platform that is spanning all connected devices; Web 2.0 applications are those that make the most of the intrinsic advant ages of the platform: particularly delivering software as a continually – updated service that gets better the more people who use it” by Tim O’Reilly, 2005) and “going beyond the page metaphor of Web 1.0 to deliver rich user experiences”
The Software as a Service (SaaS) model as part of the Web 2.0 revolution is considered a very attractive,viable and cost effective solution for delivery of business applications to businesses of all sizes. This has become more apparent in the delivery of computerized maintenance management system (CMMS), also known as Enterprise Asset Management (EAM), where increased internet availability to maintenance and facility management departments of organizations is occurring everywhere.
What is SaaS?
Software-as-a-service (SaaS) is a model of software deployment, where the application is provided as a service to customers across the internet. You can think of the SaaS as “renting” the software to customers who access it remotely, most commonly over the Internet. The SaaS provider hosts the application, which it owns, on secure servers that it owns, operates, and maintains.