World Class Performance Metrics
Measurement is the first step that leads to control and eventually to improvement. By determining which metrics are key measures of success, maintenance operations are able to spot trends that can justify the cost of maintenance projects, additional staffing, equipment upgrades, and more.
During this session, Gil Acosta provides an overview of the performance metrics, and discusses:
– How metrics apply to maintenance
– Which metrics are important for your organization,
– How metrics can be derived from the data within your CMMS, and
– What types of data will drive performance and results.
Original session held on July 16, 2014