February 8, 2011 (Marlton, NJ) – eMaint Enterprises, headquartered in Marlton, New Jersey has provided maintenance management software solutions since 1986. In 2007, based on the success of its X3 CMMS, eMaint launched eMaint University (eU) on-demand learning portal with the goal of ensuring successful CMMS implementations. This year marks the debut of an enhanced eMaint University. The new version retains the existing benefits of eU including on-demand training, 24/7 access to recorded training materials, best practices videos and
workshops, while expanding beyond training to include the broader range of Professional Services with 3 new subscription-based packages.
The new offerings are structured to meet budgetary requirements. Clients purchase an annual subscription and then utilize the service in stages for initial setup and further refining or rolling out new functions at a later date. All of the Professional Services packages include a subscription to the eU basic training package, with higher-level packages including additional benefits.
The all new course catalog was developed using the best of eU coupled with suggestions by hands-on users and maintenance management professionals to address subjects focused on eMaint CMMS best practices. Courses cover a broad range of topics — from system administration and workflow setup options to planning & scheduling and effective PM management. Classes are offered more frequently with a greater variety of sessions at different days and times. Class lengths have been shortened to better fit clients’ busy schedules, with most classes lasting 30 to 60 minutes. Unlimited instructor-led courses are now included as part of every eU subscription because eMaint has just one goal: successful CMMS implementations for all its customers.
Hannelore Fineman, eMaint executive vice president, cites customer feedback and high retention rates as the driving force behind the recent change. Fineman notes, “eMaint University enjoys a 90+% renewal rate as clients continue to see value year after year, particularly in organizations with frequent new hires. The new subscription-based packages allow clients to get the services they need when they need them – it’s like having a member of our Professional Services group on your team.”
About eMaint Enterprises, LLC
eMaint is a global software solutions provider established in 1986 with its headquarters based in Estero, Florida and operations centers located in Marlton, New Jersey and Dublin, Ireland. As the leader in Computerized Maintenance Management Software (CMMS), eMaint’s client base consists of over 4000 companies and 35,000 users in 55 countries. Our portfolio of clients range from small & medium sized organizations to Fortune 500 corporations representing manufacturers, service providers, fleet operators, energy and utility companies, healthcare facilities, universities, municipalities, and facility and property managers. eMaint provides the tools for these organizations to manage their maintenance operations to control costs and increase overall productivity.
eMaint has been recognized by the Inc. 5000 2014 List of Fastest Growing Private Companies in America, the Deloitte Technology Fast 500 list and the 2014 Stevie Customer Service Award that honors the achievements and positive contributions of organizations and working professionals worldwide. For more information, please visit www.emaint.com.
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