January 7, 2013 (Marlton, N.J.) – eMaint Enterprises, a cloud-based maintenance management software (CMMS) industry leader, is pleased to announce the achievement of record revenue growth and global expansion in 2013. The company is proud to announce substantial revenue, staffing and office space growth in 2013, which supports the company’s flagship product, eMaint X3, used by approximately 18,000 people in 22 countries worldwide.
The recent growth can be attributed to a strong customer renewal rate of 90%, which resulted in the company achieving 48% revenue growth in 2013 and 190% revenue growth over a three-year span. “To put it into perspective, our revenue during one month in 2013 was comparable to our revenue for the entire year of 2007,” said eMaint CEO and President Brian Samelson.
In 2013, eMaint was able to grow their staff by 48%, adding 23 new employees to the staff. “We are constantly looking for new employees who bring new ideas to the table and help us achieve our ultimate goal of customer success,” said Jon Hollander, eMaint Executive Vice President of Operations.
During 2013, eMaint was able to launch X3 Version 11, in addition to 10 software updates to its flagship product. The newest feature, called “The Hub,” enables users to personalize their experience to work more efficiently.
Customers of eMaint were able to enjoy an advanced level of partnership and goal-reaching support with the introduction of the company’s “Managed Account” Service Levels. Exceeding expectations, eMaint welcomed 336 new Managed Account clients in 2013. eMaint customer, Robert Peyton of Pure Fishing explained, “We decided to go ‘All In’ to work with eMaint at the highest service level available to achieve our goals. Hands down it was the right decision.”
eMaint expanded its global presence in 2013 by opening an EMEA office in Dublin, Ireland. The new office supports clients operating in Europe, Asia and the Middle East. Expansion also occurred at eMaint’s Southwest Florida office to accommodate the growing a multi-lingual Customer Support staff and the new Experience and Training Center. eMaint’s headquarters in Marlton, New Jersey was also expanded to fit its growing Professional Services and Technology staff.
The recent growth in 2013 resulted in eMaint being awarded and recognized by Inc.’s Fastest Growing U.S. Companies, Philadelphia’s Business Journal’s 100 Fastest Growing Companies, Deloitte’s Technology Fast 500 Fastest Growing Companies in North America, SmartCEO’s Leader in Technology Voltage Award for Small Business Innovators and Philadelphia Business Journal’s 2013 South Jersey Entrepreneur Award for Rapid Revenue Growth.
About eMaint Enterprises, LLC
eMaint is a global software solutions provider established in 1986 with its headquarters based in Estero, Florida and operations centers located in Marlton, New Jersey and Dublin, Ireland. As the leader in Computerized Maintenance Management Software (CMMS), eMaint’s client base consists of over 4000 companies and 35,000 users in 55 countries. Our portfolio of clients range from small & medium sized organizations to Fortune 500 corporations representing manufacturers, service providers, fleet operators, energy and utility companies, healthcare facilities, universities, municipalities, and facility and property managers. eMaint provides the tools for these organizations to manage their maintenance operations to control costs and increase overall productivity.
eMaint has been recognized by the Inc. 5000 2014 List of Fastest Growing Private Companies in America, the Deloitte Technology Fast 500 list and the 2014 Stevie Customer Service Award that honors the achievements and positive contributions of organizations and working professionals worldwide. For more information, please visit www.emaint.com.
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