Headquartered in Dallas, TX, The Green Light Group performs maintenance and repairs on industrial floor cleaning equipment for clients including hospitals, school districts, government agencies, as well as retail service providers such as Prestige Maintenance.
When the company began looking for a CMMS solution, the company wanted a better understanding of where they stood in key business areas such as staffing, profitability by location, average turnaround time on work orders, and more.
The company went with eMaint in 2014, and implementation was led by Adam Carroll, Business Analyst at Green Light Group.
Today, Green Light Group’s usage of eMaint ranges from managing day-to-day work requests and work orders to analyze performance and profitability data. Green Light Group’s eMaint Dashboards have resulted in a 20% increase in on-time completion of work.
The company can also analyze profit by location within eMaint, which offers critical insight into financials as well. This data helped the company learn which markets were unprofitable, which prompted them to realign territories.
Green Light Group is also able to offer personalized reports for each of their clients, offering data and business insight as a value added service.
“One of my favorite things about eMaint is the ability for the end user to do personalized forms and fields,” said Adam Carroll, Business Analyst, Green Light Group. “I know I always have an answer waiting for me from Customer Support, but the flexibility to tailor forms and fields to my specifications is great.”
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