What is Work Order Software?
Work order software provides a work order management system for organizing the tasks a company needs to complete for its facilities or customers. Work order software acts as both a blueprint and a central location for companies to refer to because it stores and presents all work orders in one interface.
Work order software and its features elevate user experience. Outside of managing work orders, work order software lets teams better communicate and complete tasks. Companies that use work order software often gain time, profit, and high levels of efficiency in the workplace.
Work Orders and Work Order Software
What is a work order? Work orders authorize maintenance, repairs, or operations. Work orders have long been an essential part of many businesses, especially within the maintenance industry. Work order software helps create a standardized process for organizing and presenting work orders.
Before work order software, work orders were processed using pen and paper and folder filing systems. Today, maintenance teams often turn to work order software for greater efficiency, letting teams effectively schedule, execute, and report on all work orders.
Work order software is useful to technicians as they plan their day-to-day schedules. It offers clear instructions, execution timelines, and other relevant Leaders can be sure work is completed on time and within budget with features that let them plan, schedule, and communicate throughout all levels of production.
Systems That Use Work Order Software
Computerized Maintenance Management Software (CMMS) is similar to work order software. CMMS offers a system to help organize all data needed in one platform. Work order software differs is a simpler system that focuses only on work orders.
CMMS helps organizations manage assets, inventories, and actions that affect a business goal like work orders, facility, or production equipment. CMMS also has customizable features that allow users to access cross-departmental data anytime. CMMS and other work software systems help align best practices across a business and its goals.
Any industry or facility that has equipment—whether small or large-scale operations—can benefit from CMMS. Some benefits include:
- Track labor time
- Report historical metrics
- Provide real-time insights into M&R activities
- Ensure parts inventory for needed tasks
To learn more about a CMMS, see our What is a CMMS? explanation page.
Enterprise Asset Management (EAM) uses data to check if assets are safe, healthy and functioning. EAM is an advanced version of both work order software and CMMS because it manages an asset’s full lifecycle—the design, installation, maintenance, and decommissioning.
To learn more about EAM, head to our EAM Software explanation page.
Components of Work Order Software
Work order request form
A work order request form communicates work that needs to be completed. After a request is submitted, work order software assigns the job to a technician and verifies parts in inventory to ensure the tools needed are available. This allows for an efficient and accurate start to the work being requested.