AI that speaks maintenance
Maintenance work, minus the extra steps. With eMaint AI Suite, your team can get answers faster, draft SOPs automatically, and log work requests by voice. Get more time where it matters.
eMaint AI Suite
AI from maintenance for maintenance
Built on your data, not the internet
No guesses, no generic output. Your tech gets a torque spec straight from your own OEM manual.
Always cited, always reviewable
Every answer given by your assistant links back to the source
Built into the work, no bolted on
A spoken work request is logged on the floor—asset, location, problem—without leaving the job.
Secure and audit ready from day one
Built for regulated industries, aligned with GDPR and CCPA, with every AI action traceable.
eMaint AI Suite
Generic AI tools weren’t built for maintenance. eMaint AI Suite was.
Get answers. Take action. Anywhere.
Find what you need in minutes, not hours. eMaint AI Assistant searches across your maintenance data and documents to answer questions about assets, procedures, specifications, spare parts, and maintenance history. Available on desktop and mobile, with cited answers you can trust.
- Ask questions in plain language
- Every answer includes a citation
- Troubleshoot faster and onboard new technicians more easily
- Reduce reliance on tribal knowledge
- Available in your team's language and on mobile devices
Talk to your emaint data
Your CMMS/EAM finally answers back. Get an immediate summarized answer about asset performance, costs, downtime trends, and team workload without spending hours chasing your BI team.
- Understand past failures and fixes quickly.
- Send a query, get the trend or chart. It’s that easy.
- Respond faster to leadership questions.
SOP Builder (AI-driven SOP generation)
Upload a manual. The draft comes back, structured the way your team writes SOPs. Your senior tech edits. Your team approves. Days of work, done before lunch.
- Save days or even weeks of SOP and PM creation time.
- One SOP, every site, every shift.
- Reduce delays caused by limited availability of senior staff.
Voice to Work Order Request (mobile)
“Bearing running hot on Line 4, high priority.”
Your tech speaks one sentence. eMaint AI listens and fills in the right Work Request fields automatically: Asset, Location, Problem, Criticality. Form filled.
From there, your team reviews, approves, and converts the request into a work order request.
Voice to Work Order Request
Let’s hear what you have to say
Do it now and forget it
“Hey, the chiller on the roof is making a noise” — said out loud, logged automatically, in the workflow your team already uses. No paper. No “I’ll write it up later.”
Anyone, anywhere
Operators, supervisors, and contractors all spot issues that need to get logged. Voice to Work Order Request gives them a fast way to do so, so that nothing slips through the cracks.
Contextual AI for maintenance
When a technician says “bearing running hot on Line 4, high priority,” eMaint AI Suite knows bearing is a part, Line 4 is an asset location, and high priority means criticality.
Ready when you are
Gloved hands, running equipment, and noisy floors mean your team can’t always stop to type. Voice to Work Order Request doesn’t ask them to.
Built for trust and security
AI is only as good as the trust you can place in it. The eMaint AI Suite is built for regulated and safety-critical environments, with enterprise-grade security and compliance from day one.
- Compliant by design.
- Your data stays yours.
- No black box, ever.
eMaint AI Overview
“In the lab they’re gloved up… they want to generate a request, so filling in the form without having to type—that’s what we picture. They could interact with it with voice instead of having to leave the lab.”
— Gael Perlet, Global Director of Full Spectrum Lab Services, CBRE
Find out more
Get the workday your team deserves
FAQs
Common questions we can answer right now
Maintenance AI (or CMMS/EAM AI) is artificial intelligence built specifically for maintenance and reliability teams and embedded into your CMMS/EAM. Unlike general-purpose AI, it’s trained on your own work orders, asset records, manuals, and SOPs, so every answer reflects how your team actually works.
The eMaint AI Suite covers the full maintenance day: document search, operational data queries, SOP/PM generation, and voice-based work request intake — all inside the eMaint CMMS/EAM workflow your team already uses. No separate app, no copy-pasting between systems.
Yes. eMaint AI is trained on your eMaint data only — it’s never used to train models for other customers and never leaves your eMaint environment. The platform is aligned with GDPR and CCPA, and every AI response is cited and traceable, with your team making the final call.
General AI tools like ChatGPT are trained on the public internet, not your equipment. eMaint AI is trained on your manuals, work orders, and SOPs, cites its source and page number on every answer, and is embedded in your CMMS/EAM — no copying questions into a separate chatbot.
The AI Assistant is the conversational interface for the eMaint AI Suite. It searches your documents instantly, answers questions about your operational data, works in any language, cites every response, giving every technician senior-level support.
If you’re already an eMaint X5 customer, just reach out to your Customer Success Manager — the AI Suite works with the eMaint data you already have. New to eMaint? Request a demo, connect your data, pilot with a small group, then expand across sites once value is proven.
SOP Builder turns your existing documentation into draft procedures. Upload an OEM manual or asset document, and it generates a structured SOP — steps, safety notes, required parts — ready to review and approve. Every draft links back to its source document.
Voice to Work Order Request lets your team log a work request just by speaking, on mobile. Say a sentence like “bearing running hot on Line 4” and the AI fills in asset, location, problem, and criticality automatically — logged before you reach the next station.