Prior to joining Silver Spring in 2007, Director of Engineering and Maintenance Matt Hafele had seen firsthand the benefits of a CMMS. Research quickly revealed that eMaint was the best choice for the company’s needs. Whereas most system providers charge additional fees for customization, Matt loved that he was able to adapt eMaint CMMS to his own specifications at no extra charge – including unique fields and descriptions. eMaint University helped get Matt and his team up and running rapidly, importing all asset and weekly, monthly and yearly PMs into the eMaint database.
All work orders are classified into nine categories, from scheduled repairs to emergencies. Custom reports document how many hours Matt’s team is working, by activity, with each maintenance tech given access to his or her own “dashboard” – including tabs such as daily work order assignments.