Case study

Mettler Toledo Achieves 90% Improvement in PM Efficiency with eMaint

Customer Since: 2021 | Industry: Instrumentation

Customer since 2021 3 min read

Mettler Toledo is a renowned manufacturer of laboratory pipette tips, operating and maintaining 667 assets that include 56 molding machines.

Historically, teams sorted through outdated databases and countless paper records to track preventive maintenance (PM) and respond to audits. The work was time-consuming, taking many hours per asset.

In 2021, Mettler Toledo turned to eMaint. At first, the company sought to streamline operations in one department: the tool room. But the team quickly realized eMaint had numerous other useful applications. By implementing eMaint, Mettler Toledo was able to:

90% improvement in PM efficiency
Saved time across work-order tracking, updates, and audit compliance for all 667 assets
Streamlined inventory tracking and cost analysis with automatic updates
Reporting on PM completion, PPMs, and diagnostic asset information

BACKGROUND

Mettler Toledo designs and creates universal laboratory pipette tips for precision, ergonomics, and sustainability. With over 30 years of laboratory equipment experience, the Mettler Toledo team conducts in-house quality testing held to rigorous standards.

In 2021, the Mettler Toledo maintenance team adopted eMaint to replace inefficient paper records and unwieldy databases. This adoption profoundly impacted operational efficiency, organization, and insights.

THE CHALLENGE

Before implementing eMaint, the maintenance team struggled to manage all 667 assets.

“We used to have everything in a database, which is obsolete,” says Jesus Vargas, a 19-year Mettler Toledo employee and current Molding Manager. “We used to have everything in papers, in binders, and as soon as the auditors asked, we used to have to go file by file. Sometimes it would take us hours.”

Eventually, team members would find the necessary information for each work order and audit request. However, the maintenance team was limited by inefficient methods of identifying trends and making data-driven decisions.

IMPLEMENTATION

Regarding implementation, Vargas says, “On eMaint, we started on one department because our main priority was to manage historical records for any administration issue, such as PM and better inventory control.”

But once Mettler Toledo implemented eMaint for the tool room, Vargas and the maintenance team began to visualizepossibilities for interdepartmental integration. He and his team knew this could save time and improve data insights.

“In the beginning, the goal of using eMaint was to have very good inventory control,” Vargas explains. “But we realized we can get more than that.”

Data Analytics

With eMaint, Vargas’ team can track and filter data by work order type, description, equipment number, type of defect, and more.

Plus, historical reports show critical cost details, such as cost per machine and cost per defect across assets.

“That’s the main focus for us,” explains Vargas. “Tracing the cost that we are getting on every single asset.”

KPI Tracking

Mettler Toledo uses eMaint to track a wide variety of KPIs, which include:

Preventive maintenance (PM) work orders
- By month, % complete, number per mold, hours spent per mold
PM status
PPMs (effects per molded millions)
Diagnostic information
- Equipment with the most issues, the most common defects, the number of work orders per defect per mold

This enables operations optimization and spending with specific preventive, corrective actions.

Previously, it was difficult to track this information, Vargas recalled. “But now, we can get it right away. As soon as we get a work order, it’s updated. … It’s been amazing because the information is updated all the time, and it’s very, very quick.”

RESULTS

“eMaint made everything easier,” says Director of Molding & Tooling Florencio Isidro.

“For me, it’s easier to track inventory, especially on our assets and subcomponent assets. This includes machines, molds … and now we’ve branched off to use eMaint in facilities maintenance and engineering.”

Vargas loves how easy it is to create and view customized reports and historical records with the user-friendly eMaintinterface.

Junior Engineer Luis Corral says eMaint data analytics make his job easier. “I think it’s a very easy way — and a faster way — to create and build new graphs, and build new formats that can help us get more information,” Corral says.

eMaint also simplified a challenge that many life sciences and biomedical manufacturers face: audit compliance.

“We just go to eMaint and just do one click, and get the information right away,” explains Vargas. “It’s faster and easier.”

From sorting parts by department to tracking which molds require more maintenance than others, the maintenance teamnow has every detail at its fingertips — and it won’t stop there.

By the end of 2025, Vargas and Corral plan to integrate assets and equipment from all Mettler Toledo departments into eMaint.

“If you were to ask me how this made our lives better… We used to write everything down in this big book as thick as “War And Peace”. Now, we just pull out that information from eMaint. And the improvement from that? I would say above 90%.”

Florencio Isidro, Director of Molding & Tooling at Mettler Toledo

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Verkauft an eMaint, Anbieter von Canada Trade Services empfiehlt es seinen anderen Kunden

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