Case study

“Knowledge is power. The more you know, the more effective your company will be. eMaint CMMS helped provide us with the knowledge and the tools to make a positive, lasting difference for our organization.”

Customer Since: 2014 | Industry: Service Provider

Service Scheduling

Customer since 2014 2 min read

Dunn Tire is a tire retailer and service provider with 36 retail locations. The company looked for CMMS to increase accountability, track the health of their assets and repair costs and establish Preventive Maintenance schedules. Since implementing eMaint and their preventive maintenance program, the company has experienced impressive reductions in corrective and emergency work.

Reduced 25% of Corrective Work For Critical Pad Lifts
Reduced 35% of Emergency Work For Air Dryer Units
Ability to Benchmark & Analyze Equipment Across Multiple Sites

BACKGROUND

Dunn Tire is a Buffalo-based tire retailer and wholesaler with 36 retail locations that operates 30 retail locations and 6 warehouses from Pittsburgh, PA to Syracuse, NY. The company performs tire installation, maintenance, and protection. Adam Harrison is the Continuous Improvement Communications Coordinator for Dunn Tire.

THE CHALLENGE

Dunn Tire wanted a CMMS solution to increase accountability, track the health of their assets and repair costs, establish Preventive Maintenance (PM) schedules and support the companies commitment to the 5S methodology (Sort, Set in order, Shine, Standardize, Sustain) to increase efficiency and effectiveness.

IMPLEMENTATION

Adam Harrison and his team began using eMaint for asset tracking and work request management to establish a baseline for corrective maintenance and loss prevention. Adam modified work request forms to include the geographical location of the retail store, allowing regional Service Managers to plan and schedule both in-house and contract labor more efficiently.

The team developed preventive maintenance schedules for critical assets such as automotive maintenance pad lifts, HVAC systems and air dryers and is working to establish PMs for all integral systems.

The Dunn Tire team also began managing fleet maintenance using eMaint. With 101 delivery vehicles, they use the system for PMs and vendor maintenance scheduling. Additionally, they can analyze vehicle performance and relay information about bad actors to management.

RESULTS

Since implementing eMaint and their preventive maintenance program, Dunn Tire has experienced a 25% reduction in reactive maintenance for pad lifts and a 35% drop in emergency work orders for air dryer units. The company has seen positive changes in HVAC care and loss prevention across the board.

Using work request and work order management tools coupled with eMaint reports and dashboards, Dunn Tire has the ability to track and analyze productivity, work orders per location, response time, and maintenance labor and parts costs. The company can benchmark performance across all 36 retail locations, and examine the results to identify why some locations are performing less optimally than others.

BENEFITS

Reduced corrective work orders for pad lifts by 25%
Reduced emergency work orders for air dryer units by 35%
Benchmarked and analyzed equipment and labor performance across 36 sites
Justified costs and staffing through work order tracking
Isolated issues of certain equipment models experiencing failures
Increased efficiency in planning and scheduling maintenance for service managers
Improved visibility and accountability on work requests

“Knowledge is power. The more you know, the more effective your company will be. eMaint CMMS helped provide us with the knowledge and the tools to make a positive, lasting difference for our organization.”

Adam Harrison, Continuous Improvement Communications Coordinator, Dunn Tire

Customer Stories

Keep Exploring

Case Study

Service Scheduling

“A good operating plant is well maintained. We are able to maintain compliance, meet high standards and provide a strategic advantage to our clients with eMaint CMMS.”
Case Study

Service Scheduling

Green Light Group Gains Visibility into Labor and Offers Clients Flexibility and Enhanced Service
Case Study

Service Scheduling

“We rely on the eMaint system to track, maintain and keep in service equipment that is vital to emergency services throughout a four city region in Texas with a population of over 400,000 residents.”

Resource Center Find more Service Scheduling Resources

Time is money.  So let’s save both.

Spend 30-minutes with us to see how eMaint can help optimize your business. No strings, no risk.

Book a demo Speak to Sales

ROI Calculator

Customer Stories

Resource Center Hub

“Knowledge is power. The more you know, the more effective your company will be. eMaint CMMS helped provide us with the knowledge and the tools to make a positive, lasting difference for our organization.”

See eMaint in Action

Keep Exploring

“A good operating plant is well maintained. We are able to maintain compliance, meet high standards and provide a strategic advantage to our clients with eMaint CMMS.”

Green Light Group Gains Visibility into Labor and Offers Clients Flexibility and Enhanced Service

“We rely on the eMaint system to track, maintain and keep in service equipment that is vital to emergency services throughout a four city region in Texas with a population of over 400,000 residents.”

Time is money.  So let’s save both.

ROI Calculator

Customer Stories

Resource Center Hub

See eMaint in Action

Keep Exploring

“A good operating plant is well maintained. We are able to maintain compliance, meet high standards and provide a strategic advantage to our clients with eMaint CMMS.”

Green Light Group Gains Visibility into Labor and Offers Clients Flexibility and Enhanced Service

“We rely on the eMaint system to track, maintain and keep in service equipment that is vital to emergency services throughout a four city region in Texas with a population of over 400,000 residents.”

Time is money. So let’s save both.

Subscribe to our newsletter

Time is money.  So let’s save both.