All of NSG Group’s 10,000 assets are structured within an asset hierarchy. After using a financial model to establish their hierarchical structure, Glenn set up a template to standardize across all locations to effectively look at performance and analyze key metrics, including uptime and downtime. Completion rates for preventive maintenance are an NSG Group leading metric because of how it can impact operations. If a piece of critical equipment goes down, it has the ability to close the entire plant, and impact NSG Group’s promise of quality and on-time delivery.
Prior to eMaint, much of NSG Group’s metric insight was based on tribal knowledge. Today, metrics are recorded and tracked on a daily basis in eMaint. Glenn’s team also developed a Metrics Center tab on their Dashboard, which offers live data on PM completion rates per Master Asset (Production Line) asset.
At the beginning of each month, Glenn utilizes the eMaint system to report on Maintenance Operational metrics including PM completion rates and Technical Downtime performance at each plant. These reports show how each plant stacks up against the rest based on critical performance benchmarks, motivate employees to focus on key metrics, and help to increase efficiency across the board.
NSG Group also utilizes eMaint to support capital planning. If the company is “hurting” in a certain area on a piece of equipment, for example if it is costing too much, they utilize eMaint data to analyze the cost of repairs vs. replacement cost.