Although other XTO sites were using an in-house CMMS system, Doyle chose to implement eMaint because it was easy to use and Internet based. With a web-based system, Doyle can log into the system and approve and assign Work Orders off hours. Shortly after implementation, the Cornell plant began tracking PMs and work requests. Doyle was able to estimate time required to perform each task and monitor backlog. Most importantly, each work order was able to be assigned by craft and tracked to completion, resulting in a 100% work completion rate. Improved safety was an added benefit resulting from auto-generated monthly and annual safety PMs.
Doyle and his team were visited on-site by a member of the eMaint Professional Services team of Certified Maintenance and Reliability Professionals (CMRP). The visit provided consistent training to all users, shortening the learning curve and improving productivity. Additionally, eMaint reports were set up to meet their specifications. Doyle plans to take advantage of eMaint on-site services again as they roll out the system to additional sites.