Case study

Boasso Achieves Visibility in Spending and Compliance Processes with eMaint CMMS

Customer Since: 2013 | Industry: Fleet

Fleet maintenance

Customer since 2013 3 min read

Since 1985, Boasso America Corporation has been providing depot and transportation services to an ever-growing ISO Tank Container industry. Headquartered in New Orleans, Boasso operates 10 full-service terminals strategically located across the Eastern United States. Chris Hooge, Fleet Manager at Boasso, and Project Manager Amanda Hardesty work together with their team to implement and sustain continuous improvements for their eMaint CMMS solution.

Increased Visibility Into Compliance Processes
Identified and Prevented Equipment Breakdowns & Excessive Spending
Streamlined Reporting By Generating a Single Dashboard

BACKGROUND

THE CHALLENGE

Prior to implementing eMaint, Boasso had a minimally utilized software package to manage maintenance on 150 company-owned tractors, 69 pieces of yard equipment, and 1,700 chassis. Some locations used spreadsheets, while others used a whiteboard and paper-based methods. There was no uniformity in company maintenance processes, and the only PMs tracked were oil changes and annual inspections. As the company expanded from one location to ten, inventory grew and the company knew they needed a more sophisticated system to increase visibility and to better evaluate equipment.

IMPLEMENTATION

Boasso selected eMaint as its CMMS provider because of its Software-as-a-Service (SaaS) delivery model, flexibility, ease-of-use, and customer service track record. eMaint performed a Kick Start led by one of eMaint’s Senior Consultants, who came on-site to help clean and load data, then familiarize the Boasso implementation team with the system. After the Kick Start, Amanda and Chris maintained momentum with project tracking, hands on training, and frequent adjustments based on feedback. Boasso’s process of taking time to identify team members to become advocates and to take ownership of the system significantly improved the success, implementation and adoption of eMaint CMMS.

RESULTS

Since implementing eMaint, regulatory compliance has improved noticeably at Boasso. The compliance department uses eMaint daily to track all service requirements and regulations for tractors and drivers, including licenses, insurance credentials, expiration dates, highway inspections, driver violations, and more. Boasso has customized the system so all terminal and compliance managers receive reports in order to cross-check other departments, helping to boost compliance as a whole, and establish more confidence in processes and equipment.

Customization is also key in the company’s use of Dashboards. The team utilizes a public eMaint dashboard filtered by user login using a workflow, enabling each user to only see the work that is assigned to him/her. Other workflows have been designed and implemented to track work requests and approvals in coordination with terminal managers. Using eMaint, Boasso is creating uniformity in daily processes and Standard Operating Procedures (SOPs) across all ten locations.

As a way to compare tire performance Boasso tracks tread depth on lift machines using condition monitoring in eMaint. This enables Boasso to calculate potential savings between new and retread tires based on brand and working environment. With eMaint, Boasso also gained insight into repair vs. replace decisions on important assets, such as using failure rate information to predict when a diesel particulate filter will clog, a situation in which the failure replacement cost is nearly 15 times the scheduled maintenance cost.

In addition to tracking and comparing costs associated with equipment, Boasso uses an automated process to export meter readings electronically from the tractors’ ECM to eMaint to help eliminate human error. PM tasks are auto-triggered based on meter readings and failure rates, utilizing predictive maintenance to minimize unplanned downtime. Robust reports are then generated for every piece of equipment maintained by Boasso.

BENEFITS

Increased visibility into compliance, daily processes, PMs, work orders and requests
Gain insight into repair vs. replace decisions
Identify and prevent equipment breakdowns and excessive spending
Utilize predictive maintenance based on failure rates
Streamline reporting by generating a single dashboard that is filtered by user login

“We appreciate the openness provided by eMaint. The software is controlled, yet flexible. We track the information important to us, and the system tells us exactly what we need to know. We now use eMaint as our measuring stick for all other software packages.”

Amanda H., Project Manager, Boasso America Corporation

Customer Stories

Keep Exploring

Case Study

Fleet maintenance

“Our customers benefit from receiving complete reports of work history before contracting one of our vessels. With eMaint, it now just takes 20 seconds to show a detailed report of how safe our ships are.”
Case Study

Fleet maintenance

“As one of the leading construction companies in Texas, W.W. Webber has very specific requirements for tracking maintenance on hundreds of vehicles. eMaint helped us tailor a system to match our exact specifications.”
Case Study

Fleet maintenance

Infrastructure Firm Moffatt & Nichol Standardizes Maintenance and Aces Audits with eMaint

Resource Center Find more Fleet maintenance Resources

Time is money.  So let’s save both.

Spend 30-minutes with us to see how eMaint can help optimize your business. No strings, no risk.

Book a demo Speak to Sales

ROI Calculator

Customer Stories

Resource Center Hub

Boasso Achieves Visibility in Spending and Compliance Processes with eMaint CMMS

See eMaint in Action

Keep Exploring

“Our customers benefit from receiving complete reports of work history before contracting one of our vessels. With eMaint, it now just takes 20 seconds to show a detailed report of how safe our ships are.”

“As one of the leading construction companies in Texas, W.W. Webber has very specific requirements for tracking maintenance on hundreds of vehicles. eMaint helped us tailor a system to match our exact specifications.”

Infrastructure Firm Moffatt & Nichol Standardizes Maintenance and Aces Audits with eMaint

Time is money.  So let’s save both.

ROI Calculator

Customer Stories

Resource Center Hub

See eMaint in Action

Keep Exploring

“Our customers benefit from receiving complete reports of work history before contracting one of our vessels. With eMaint, it now just takes 20 seconds to show a detailed report of how safe our ships are.”

“As one of the leading construction companies in Texas, W.W. Webber has very specific requirements for tracking maintenance on hundreds of vehicles. eMaint helped us tailor a system to match our exact specifications.”

Infrastructure Firm Moffatt & Nichol Standardizes Maintenance and Aces Audits with eMaint

Time is money. So let’s save both.

Subscribe to our newsletter

Time is money.  So let’s save both.