Tres tipos de software de mantenimiento dominan el mercado del software de gestión de activos: el software de sistemas informatizados de gestión del mantenimientoGMAO), el software de gestión de activos empresariales (EAM) y el software de gestión del rendimiento de los activos (APM). Cada una de estas soluciones puede proporcionarle información crítica basada en datos sobre sus operaciones y ayudarle a obtener el máximo valor de sus equipos.
So, what’s the difference between CMMS vs EAM vs APM? And how can enterprises choose between them?
It’s easy to get lost in the acronyms, so let’s break down what each system is, how they’re different, and how to leverage the right tech for your unique needs. Understanding the difference between EAM and CMMS software — and seeing how APM fits in — makes choosing the right tools easier.
CMMS vs EAM: What Is the Difference?
The difference between CMMS and EAM isn’t always obvious. That’s because CMMS and EAM software share some basic functionality.
Un sistema informatizado de gestión del mantenimientoGMAO) controla las actividades de mantenimiento preventivo, la gestión de inventarios y los catálogos de reparaciones. Por su parte, un sistema de gestión de activos empresariales (EAM) es una red integral de sistemas controlados, software y servicios dedicados al mantenimiento de activos físicos e infraestructuras a lo largo de todo su ciclo de vida.
In other words, an EAM is core to your asset health and lifecycle strategy. It is a holistic system that impacts every aspect of your infrastructure and asset management, including financial components such as depreciation, return on investment (ROI), and return on assets (ROA). In that sense, it can be more complex. However, both EAM and CMMS software seek to simplify insights.
Por su parte, un GMAO es una herramienta que permite centralizar y optimizar la información integrante del EAM. Le permite automatizar tareas, agilizar procesos y aumentar la comunicación y la transparencia entre el personal de mantenimiento. Un GMAO es también un centro de control para gestionar el inventario de piezas de repuesto, supervisar el estado de los activos y ejecutar su estrategia de mantenimiento.
However, an EAM offers additional functionality that puts the whole lifecycle of an asset into view — from acquisition to disposal.
This means that a CMMS can be a component of an EAM strategy. While a CMMS focuses on maintenance management, an EAM addresses the bigger picture of asset management beyond maintenance. The takeaway? You may not need to choose between EAM and CMMS software, since both are valuable tools in running your organization.
¿Qué es la diferencia entre EAM y APM?
An EAM connects physical assets across many locations at once to measure the cost of acquisition and decommissioning. This helps extend the lifecycle of your critical machines. EAM software provides business analytics for enterprises that are focused on reliability. When coordinating long-term projects, an EAM ensures resources are being properly allocated toward task completion. In addition, unlike APM, EAM typically refers to an overall strategy, not a singular software.
Asset performance management (APM) software is a platform explicitly used for two purposes: 1) helping organizations get the most out of their assets and achieve operational excellence, and 2) delivering real-time data and insights about the monitored assets.
Using APM software can help you reduce unplanned downtime and extend the useful life of assets with remote monitoring of asset health and performance. This monitoring capability enables you to respond promptly where and when it matters most.
Otros Sistemas: ¿Qué es la diferencia entre GMAO, MES y ERP?
You may also hear about manufacturing execution systems (MES) and enterprise resource planning (ERP) software. We didn’t include these previously because they aren’t directly comparable to CMMS tools.
An MES focuses on production lines, helping manufacturers improve processes and increase efficiency. Since a CMMS focuses on maintenance management, rather than manufacturing, there isn’t much overlap.
On the other hand, ERP software is more robust. An ERP unifies core business processes across entire enterprise organizations. This can include finance, human resources, supply chain, customer relationship management, and much more. A CMMS is more specialized, designed to manage and optimize maintenance assets and tasks.
Definiciones de EAM, GMAO y APM
EAM, CMMS, and APM are all useful software systems for enterprises. You may end up choosing one solution or multiple, depending on your needs.
But before you make any purchasing decisions, and while you’re still weighing CMMS vs EAM vs APM, let’s define each system individually and explain how they work in practice.
¿Qué es EAM y qué hace?
An enterprise asset management (EAM) system helps you manage all of your organization’s assets, supply chain, spare parts inventory, financial systems, and more. Generally, EAM does not refer to just one software program, but to a strategy and ecosystem of multiple solutions working together to provide a holistic approach to asset lifecycle management. An EAM follows all stages of the asset’s life — from procurement through to disposal.
Ventajas del software EAM
He aquí las cinco formas principales en que un EAM puede impulsar los esfuerzos de gestión de activos de su organización:
- Streamlined asset management: Centralize your asset management on a unified platform, with better control and integration.
- Maintenance made more efficient: Automate and prioritize maintenance tasks to reduce equipment failures and unnecessary downtimes, ensuring critical operations continue smoothly.
- Improved asset health and performance: Monitor real-time data from condition monitoring tools to preemptively address potential issues, keeping your assets in optimal condition.
- Regulatory compliance assurance: An EAM, like a CMMS, can simplify compliance with regulations through automated tasks and electronic documentation, ensuring consistent adherence to industry standards.
- Superior data-driven decision making: Leverage detailed analytics to identify trends, make informed decisions, and optimize your asset management strategies effectively.
Key Features of EAM Software
One of the key differences between EAM and CMMS is in the software’s scope. EAM offers a wide range of features to help users make decisions related to finance and maintenance. Those features include:
Gestión financiera
EAM software tracks all the expenses related to owning and maintaining each asset throughout its lifecycle. That includes repairs, spare parts, and preventive maintenance, as well as the initial purchase price.
Supply chain management
An EAM has built-in automated tools for inventory and supply chain management. This includes automated restocking, forecasting, and parts tracking throughout the supply chain.
Informes y análisis
An EAM is a central repository for maintenance data, as well as inventory, budgeting, and financial data. Users can drill down into that data and create virtually any kind of reporting. Track expenditure, labor hours, asset health, or KPIs, all with a few clicks.
Gestión de la orden de trabajo
An EAM plans and monitors maintenance activities, from preventive maintenance schedules to predictive maintenance strategies. The software generates work orders and tracks them through to completion. It also maintains a searchable database for your work order history.
Para obtener más información, consulte ¿Qué es la gestión de activos empresariales?
¿Qué es GMAO y qué hace?
A GMAO es un software de mantenimiento para la gestión de activos, órdenes de trabajo, inventario, mantenimiento preventivo, monitoreo de condición, y más.
Además, sirve como centro de mando para los programas de mantenimiento y fiabilidad y es una base de datos centralizada para almacenar sus datos de mantenimiento. Puede utilizar su software de órdenes de trabajo para realizar un seguimiento de las órdenes de trabajo y obtener información sobre el estado y el rendimiento de los activos, así como realizar un seguimiento del inventario de piezas de repuesto en varios centros, incluso conectando las piezas con las órdenes de trabajo.
Muchos GMAO modernos también dan prioridad a sus aplicaciones móviles de órdenes de trabajo para la gestión del mantenimiento sobre la marcha. El GMAO móvil de eMaint permite incluso a los equipos trabajar sin conexión. Estas Características gestión del trabajo también resultan vitales cuando se trata de agilizar el cumplimiento normativo.
Ventajas de utilizar un GMAO
Utilizar un GMAO Beneficios muchas Beneficios , pero en aras de la brevedad, hemos reducido la lista a las 5 principales. (Lea nuestra lista completa aquí: Guía sencilla de los 13 principales Beneficios del software GMAO .)
- Real-time work order updates: You can instantly update and streamline responses, therefore driving rapid and effective maintenance actions.
- Preventive maintenance planning: You can schedule maintenance tasks to prevent breakdowns and extend the lifespan of your equipment.
- Increased worker productivity: Boost efficiency by improving task management.
- Reduced equipment downtime: Concurrently, you can decrease operational interruptions to boost productivity and ensure continuous availability.
- Compliance and safety standards adherence: Uphold rigorous safety and compliance standards, mitigating risks and enhancing reliability.
He aquí un ejemplo para ilustrar la eficacia de un GMAO: Pratt & Whitney, conocido fabricante de motores aeronáuticos, implantó eMaint GMAO para mejorar sus operaciones de mantenimiento. En un solo proyecto, ahorraron 100.000 dólares y evitaron tres meses de inactividad al disponer de las piezas adecuadas cuando las necesitaban.
Con el GMAO, el equipo pudo gestionar el inventario de forma más eficaz, manteniendo los equipos en perfecto funcionamiento y reduciendo el tiempo necesario para obtener piezas de repuesto críticas. El sistema también facilitaba el acceso a informes y cuadros de mando, lo que ayudaba al equipo a supervisar el uso de las piezas y prever cuándo sería necesario sustituirlas, algo clave para mantener un funcionamiento óptimo.
Intrigued by the results a CMMS can drive? To learn more about what a CMMS can do, see What Is a Computerized Maintenance Management System?
Key Features of CMMS Software
CMMS software is laser-focused on maintenance management; it is a core difference between EAM and CMMS. Its features are purpose-built to streamline maintenance tasks, reduce downtime, and boost efficiency.
Gestión de la orden de trabajo
A CMMS handles every stage of work order management, from the initial work request and work order creation, all the way to completion. The software assigns maintenance jobs, tracks completion, and issues alerts as needed. It also stores key data from work order histories.
Gestión del ciclo de vida de los activos
CMMS software keeps detailed records of asset health, maintenance history, and expenditures throughout the lifecycle. It also stores data like an asset hierarchy, a preventive maintenance schedule, and even vendor information.
Maintenance reporting and analytics
CMMS software has excellent reporting capabilities, which make it easy to track KPIs like MTTR, MTBF, and MTTF. Users can compare metrics across different worksites, setting benchmarks and monitoring progress toward a goal.
Mobile functionality
A good CMMS solution offers a mobile app that allows technicians to access work orders while in the field. Check work order details, add notes, and mark tasks complete, even when you’re offline.
Compliance tools
Audit trails and customizable dashboards capture all your compliance data in one place, making it easy to demonstrate regulatory compliance. Signatures, inspections, and preventive maintenance records are available at the touch of a button.
At a Glance: Key Differences Between EAM and CMMS
CMMS and EAM software have much in common, which can make choosing between CMMS vs EAM difficult.
What really differentiates them is their focus and their scope. EAM software is designed to optimize efficiency by reducing costs across the enterprise. An EAM achieves this by tracking the total cost of asset ownership throughout its lifecycle.
From acquisition and maintenance to the cost of spare parts, all the way to decommissioning, EAM monitors cost and looks for ways to boost efficiency. EAM also takes into account enterprise-wide budgeting and financial goals as they relate to maintenance processes.
CMMS software is more narrowly focused on maintenance strategies. A good CMMS helps teams standardize their maintenance workflows, assign and track maintenance tasks, and create efficient preventive maintenance schedules. A CMMS also offers robust maintenance analytics for tracking maintenance metrics and KPIs.
A CMMS tracks spare parts inventory across facilities, manages work orders, and monitors regulatory compliance. It also monitors asset health and auto-generates work orders in response to changes in condition monitoring data.
Essentially, both CMMS and EAM software offer data-based insights that can improve maintenance practices. However, EAM software takes a broader, cross-department view, while CMMS software is concerned with maintenance processes.
Still unsure about CMMS vs EAM? Let’s see how APM compares to CMMS and EAM software.
¿Qué es APM y qué hace?
Un software de gestión del rendimiento de activos (APM) se centra en combinar un software de mantenimiento moderno con tecnología como sensores para ampliar la gestión de activos. Un sistema de software APM recopila y analiza los datos de monitoreo de condición para ayudar a los equipos de mantenimiento a tomar medidas basadas en datos que reduzcan los fallos de los activos y los tiempos de inactividad imprevistos y, en última instancia, prolonguen la vida útil de los activos.
The Advantages of Using APM Software
- Faster recovery from outages: APM tools significantly decrease Mean Time to Recovery (MTTR), reducing risks from new updates and changes, while minimizing recovery needs through proactive monitoring.
- Rapid defect diagnosis: Enhance application stability and user experience with APM’s streamlined defect identification, which frees up time for innovation and reduces user churn.
- Reduced operational costs: Optimize resource usage with APM’s detailed performance insights, leading to significant cost savings in application maintenance and operation.
- Unified application insights: APM offers a comprehensive view across your application stack, improving team collaboration and managing complex environments more effectively.
Key Features of APM Software
Asset performance management (APM) software is designed to translate data points into an effective asset management strategy. APM features include:
Monitoreo de condiciones
APM software monitors asset health data collected by IIoT sensors for real-time insights into each asset’s maintenance needs. An effective condition-based maintenance program enables technicians to make repairs as soon as an asset develops a fault.
Mantenimiento predictivo
APM software relies on built-in analytics to effectively predict upcoming maintenance issues, based on condition monitoring data and historic asset data. The software doesn’t just diagnose existing asset faults — it anticipates emerging issues. This allows teams to set priorities and build efficient schedules.
Mantenimiento preventivo
APM software drives a data-based preventive maintenance program. Instead of following a generic PM schedule, APM software builds a program based on each asset’s historic needs. The result is a more effective schedule, with a sharp reduction in unnecessary maintenance tasks.
To learn more, see What Is Asset Performance Management?
CMMS vs EAM vs APM: Which System Best Suits Your Requirements?
If you’re still confused after reading through those similar-sounding descriptions, it’s because CMMS, EAM, and APM providers increasingly deploy software features that diminish the differences between each.
Así, un GMAO como eMaint puede conectarse a sensores como muchos APMs, y también tiene potentes integraciones para conectarse a otro software a través de la empresa como un EAM. Cada organización debe decidir cuáles son las Características que más le interesan.
En última instancia, el software que elija dependerá probablemente de las Características que más necesite su organización.
¿Qué significa esto para su empresa? Recapitulemos.
Cuando necesitas un GMAO
Un GMAO es ideal para:
- Pasar de una gestión del mantenimiento basada en papel o en sistemas digitales aislados, como hojas de cálculo, a un enfoque más centralizado y eficiente.
- Mejorar la organización y accesibilidad de la información sobre mantenimiento
- Racionalización de las operaciones de mantenimiento para la gestión y eficacia de las tareas
- Aumento de la eficacia global de los procesos de fabricación y mantenimiento
Por ejemplo, si su equipo crea miles de órdenes de trabajo al año o trabaja a menudo sobre el terreno, es probable que necesite un programa de software GMAO de primera categoría para esos fines.
Cuándo necesita un EAM
Un sistema EAM es el más adecuado para organizaciones que:
- Exigir un enfoque global de la gestión del ciclo de vida de los activos, desde su adquisición hasta su eliminación.
- Necesidad de integrar la gestión de activos con otros sistemas empresariales
- Desea gestionar todo el espectro de actividades de gestión de activos, incluido el mantenimiento, la gestión de riesgos y la planificación estratégica en una ubicación centralizada
Tenga en cuenta que el uso de un GMAO puede formar parte de su estrategia global de EAM.
Cuándo necesita un APM
Las organizaciones deberían considerar un APM si:
- Priorizar la excelencia operativa
- Necesitan información en tiempo real sobre el rendimiento de sus activos para minimizar los tiempos de inactividad y prolongar su vida útil.
- Necesidad de supervisar el estado y el rendimiento de los activos en múltiples ubicaciones
- Deseo de aplicar estrategias de mantenimiento predictivo basadas en datos precisos y en tiempo real.
An example is Azima DLI, whose high-resolution vibration systems, wireless sensors, and automated vibration tools deliver diagnostic results about assets so that technicians can perform corrective actions immediately.
Key Questions to Ask if You’re Still Confused About CMMS vs EAM
If you’ve read through all this and still find yourself on the fence about which software to choose, let’s simplify it. Here’s how you might think about each option:
- Scope of management: Think about the daily management of your assets. Do you primarily need to keep up with maintenance schedules and work orders, or are you looking for a comprehensive solution that covers the entire asset lifecycle, including procurement and disposal? A CMMS is perfect for focused maintenance management, while EAM offers a broader, more holistic view of asset management.
- Complexity of your needs: Assess the complexity of your asset management requirements. If your organization deals with a wide array of assets that require detailed monitoring, reporting, and regulatory compliance, an EAM is likely more suited to your needs. If your focus is primarily on maintaining current assets with efficiency, then a CMMS might be sufficient. Want to explore a CMMS with EAM capabilities? Learn more about eMaint.
- Custom requirements: Every industry has its quirks. Does the software need specific features to comply with industry standards or to integrate with specialized equipment? You’ll need to check to see if the software can be tailored to meet these unique demands.
- Integration smoothness: Another consideration is just how configurable the individual provider has made their software. The ideal software should integrate smoothly with your current ERP, financial software, and other critical operational systems, enhancing data flow and reducing manual entry errors. eMaint, for instance, works with teams to decide which features they need and then offers help throughout the implementation process.
Aprovechar APM, EAM y GMAO
Today’s CMMS, EAM, and APM solutions are a structured powerhouse to manage both maintenance work and physical assets to get the most out of people and machines. All come with their own benefits, but remember — choosing the right software is about more than just features — it’s about finding a solution that integrates into your workflow and enhances your asset management practices effectively.