1. CMMS Pre-Implementation Assessment (PIA)

The Pre-implementation assessment (PIA) is a 2-day remote or onsite service engagement designed to explore and assess the customer’s acuity and readiness for CMMS Deployment. Conduct a review of customer’s program and project artifacts (documentation) through focused follow-on discussions relevant to the necessities, vision, plan, resources, and competencies that will be required to achieve the desired AIM. Facilitated and focused exercise conducted with customer key stakeholders, we identify insights and recommended actions for CMMS deployment success.

2. CMMS Continuous Improvement Assessment (CIA)

This is ideal for customers interested in the proactive benefits of achieving a more robust utilization of their eMaint CMMS. An eMaint CMMS Implementation Specialist will facilitate a meeting with your key stakeholders to analyse the current eMaint CMMS operational state. The specialist will work with you to determine your desired optimal state. Immediately following the on-site engagement, the eMaint Implementation Specialist will produce a findings report based on the information gathered during the stakeholder meeting.

3. Data Collection

eMaint will provide project management and data implementation support services in order to guide you through a successful CMMS implementation. Data Acquisition projects may include some (or all ) of the following activities:
  • physically visit the assets,
  • document asset details,
  • verify asset details for accuracy,
  • apply an identification label to each asset,
  • record asset details on spreadsheet,
  • document related PM Schedules and
  • document related PM tasks.
eMaint will provide best practices guidance to manage the deliverables, identify issues and create solutions.

1. CMMS Critical Success Factor Workshop (CSFW)

A CMMS Critical Success Factor Workshop (CSFW) is a focused two-day workshop for your core implementation group, facilitated by a Fluke Reliability certified professional. This workshop is designed to align your maintenance and reliability workflows and business processes with your forecasted use of eMaint CMMS features and capabilities. It includes an in-depth review of each CMMS section relevant to your needs, as well as requirements documentation to ensure accurate configuration.

At the end of the workshop, eMaint will create a Critical Success Factor (CSF) Summary to serve as a guide for the initial configuration. The CSF Summary also contributes to the schedule and activities of any subsequent work as part of the implementation process. If there are additional key findings your team can leverage to achieve continuous improvement and sustain long-term success, those recommendations will be included in the CSF Summary.

2. Kickstart (KS)

The Project Kickstart is a 4-Day Implementation Service facilitated by a Fluke Maintenance & Reliability (M&R) Industry-Certified Professional. The overall purpose of the CMMS Kick Start is to focus on key Implementation activities necessary to achieve a successful CMMS launch. This engagement can be performed On-Site at your facility or in a Remote (Virtual) Setting. It is ideal for all Customers, but especially those who want to “Kickstart” the initial launch of their CMMS System, achieve their goals sooner, and/or have an aggressive Timeline for their CMMS Implementation.

3. Go Live Support

The purpose of eMaint CMMS Go Live Support is to provide you with implementation guidance and best practices. With a combination of training and consulting, organizations can go live with the comfort of eMaint CMMS subject matter expertise on-site.

1. Asset Criticality Workshop (ACW)

An Asset Criticality Workshop (ACW) is a 2-day remote or onsite comprehensive course designed to educate customers to better understand the criticality of asset within their facility. This workshop, customers will gain a better understanding of Criticality Analysis as an important tool that provides valuable information for decisions about work priority, developing reliability strategies, justifying resources to conduct root cause analysis (RCA), FMEA, etc. It will help to provide the basis for determining the value and impact a specific asset has on the production/operations process, as well as the level of attention the asset requires regarding reliability strategy development (RSD) or strategies and plans (SP) for asset management.

2. Reliability Concepts & Maintenance Consulting

During the Reliability Concepts & eMaint Consulting service, you will review reliability concepts related to failure analysis techniques. You will also identify how the CMMS provides the foundational data to perform these analyses quickly and easily. These techniques will support the organization’s maintenance and reliability journey of excellence. Agenda topics include:
  • International Standards (ISO 55000 & ISO 14224),
  • Reliability Centered Maintenance (RCM),
  • Total Productive Maintenance (TPM),
  • 5S / 6S Concepts,
  • Uptime Elements Framework,
  • Failure Reporting and Analysis,
  • Corrective Action System (FRACAS),
  • Root Cause Analysis (RCA),
  • Failure Modes & Effect Analysis (FMEA),
  • Asset Criticality Analysis (CA) and
  • Maintenance Repair & Operation (MRO).

3. Connected Reliability Assessment (CRA)

The Connected Reliability Assessment is a 2-day onsite comprehensive engagement to identify the current state of the organization with respect to recommend ACM (Asset Condition Management) strategy/technologies in order to increase an asset’s reliability. It’s a collaboration to perform a M2M survey plus collect asset details and recorded observations (nameplates, drawings, pictures, etc..). The connected reliability assessment is ideal for the first-time customers, or those who’s initial CBM program needs to be revamped, restructured, or started anew. A Fluke FRS consultant will meet with your key stakeholders to analyze the current operational state and determine your desired optimal state.

4. Connected Thermography Assessment (CTA)

The Connected Thermography Assessment is a 2-day onsite comprehensive engagement to identify the current state of the organization with respect to thermography technology as part of the client’s Asset Health Management (AHM) strategy in order to increase an asset’s reliability. It’s a collaboration to perform a machine to machine (M2M) survey plus collect asset details and recorded observations (nameplates, drawings, pictures, work history, job plans, etc.). A Fluke Reliability consultant will meet with your key stakeholders to analyze the current operational state of predictive maintenance practices and determine your desired state of thermography in asset health management.

5. MRO – Inventory & Stores Consulting

The very meaning of MRO is having the right part, at the right time and in the right quantity. This service evaluates your current MRO strategy with an emphasis on identifying opportunities. This lets you begin taking control of your maintenance MRO spend.
Agenda topics include:
  • MRO data structure,
  • business processes for parts,
  • parts standard operating procedures,
  • parts reports & KPIs,
  • part number logic from OEM and vendors,
  • multi-location part inventory logic
  • and more.

6. Workflow Processes Development and SOPs (CMMS)

Standard Operating Procedures and Process Control Documentation describe the business processes, controls and guidelines associated with implementation and use of eMaint’s CMMS within the unique context of your operation. This service will help you understand how to use Process Control Documentation in order to help eliminate defects by ensuring your CMMS supports asset management and reliability best practices.

1. CMMS 10 Keys Methodology Training

The Focused Consulting Services (CS) is a series of 2-hour remote coaching sessions to “teach” the customer’s core implementation team the 10 Keys Methodology. The service engagement is broken down to educate customers on the first 5 CMMS keys methodology as follow:

  • Session #1 – Core Team and Use Case Development (Keys 1,2)
  • Session #2 – Work-flow Development and Process Control Documentation (Key 3)
  • Session #3 – Data Standardization Development (Key 4)
  • Session #4 – Critical Success Factor Development – Implementation Plan (Key 5)

2. Data Conversion

Many organizations have some form of data we can use in the startup of their CMMS system. Data migration is the process of transferring this data into a format that is acceptable by eMaint. eMaint regularly converts data from legacy CMMS systems and other third party applications and can also import data from spreadsheets.
Our services include
  • data extraction consultation,
  • data evaluation and analysis,
  • mapping consultation and support and
  • assistance with the installation of both test run and final run sets of data.

3. Integration Workshop Services

eMaint has 30 years of experience integrating our software with external applications. We can easily import data from PLC, SCADA and Building Automation systems into eMaint. Known as Condition Based Maintenance (CBM), this example of integrating monitored data enables your maintenance organization in order to work proactively. It eliminates costly unexpected failures while optimizing limited maintenance resources. With eMaint integration services, you can share financial data between other 3rd party ERP corporate systems such as SAP and Oracle. This lets you automate asset, procurement and parts inventory management.

4. Computer System Validation (CSV)

Computer System Validation (CSV) is a valuable tool to support quality of performance and production in accordance with the requirements of 21 CFR Part 11 and GxP regulations. It provides documented proof that our CMMS will repeatedly and reliably do what it is designed to do and complies with the applicable rules and regulations. This includes providing electronic records, an audit trail and eSignature options. We typically carry out CSV projects within the context of the Food and Drug Administration (FDA) and European Medicines Agency guidelines of Good Manufacturing Practice (GMP). During this engagement, an eMaint consultant will work with you. You will review the importance of implementing a structured and professional validation process right from the start of the project. Additionally, you will review the requirements for implementing the processes and the benefits to be gained.

5. Functional / Technical Specification Development

This service entails developing requirements specifications in order to capture all of the details necessary to accurately identify the scope of work required. Scope may include some (or all ) of the following components:
  • assumptions and dependencies,
  • data structures/elements,
  • technical architecture components,
  • design/implementation constraints,
  • Application Program Interface (API),
  • security/privacy,
  • communication protocols and
  • performance levels.
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