Global CMMS Provider Recognized for Exceptional Customer Service.
March 6, 2015 (Marlton, N.J.) – eMaint Enterprises, a global leader in computerized maintenance management software (CMMS) solutions, has been presented with a Bronze Stevie Award in the Customer Service Department of the Year category (Computer Software with up to 100 Employees) in the ninth annual Stevie Awards.
The Stevie Awards for Sales & Customer Service are the world’s top sales awards, business development awards, contact center awards, and customer service awards. More than 1,900 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition, an increase of 27% over 2014.
eMaint’s customer service department has more than tripled since 2014, spanning three international offices in Estero, Fla., Marlton, N.J., and Dublin, Ireland. The company sustains a 90+% customer retention rate.
“Entries to the Stevie Awards for Sales & Customer Service have more than doubled over the past three years,” said Michael Gallagher, president and founder of the Stevie Awards. “The widespread support of this program illustrates the importance of the functions it recognizes to business success. This year’s Stevie Award winners are the highest rated in the history of the awards, and we congratulate all of the winners on their commitment to excellence and innovation.”
“We are honored to be named a winner of the Stevie Awards for Sales & Customer Service. Our Customer Support and Services teams work hard to make our clients successful, and I am pleased that their efforts have been recognized,” said eMaint CEO & President Brian Samelson.
About eMaint Enterprises, LLC
eMaint is a global software solutions provider established in 1986 with its headquarters based in Estero, Florida and operations centers located in Marlton, New Jersey and Dublin, Ireland. As the leader in Computerized Maintenance Management Software (CMMS), eMaint’s client base consists of over 4000 companies and 35,000 users in 55 countries. Our portfolio of clients range from small & medium sized organizations to Fortune 500 corporations representing manufacturers, service providers, fleet operators, energy and utility companies, healthcare facilities, universities, municipalities, and facility and property managers. eMaint provides the tools for these organizations to manage their maintenance operations to control costs and increase overall productivity.
eMaint has been recognized by the Inc. 5000 2014 List of Fastest Growing Private Companies in America, the Deloitte Technology Fast 500 list and the 2014 Stevie Customer Service Award that honors the achievements and positive contributions of organizations and working professionals worldwide. For more information, please visit www.emaint.com.
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