CMMS software reviews and customer testimonials

Experts estimate that up to 80% of CMMS implementations fail to meet expectations. To avoid being part of this statistic, it is important to select the CMMS provider that is going to provide you with the tools and resources you need to succeed. eMaint is trusted by more than 4,000 companies and 50,000 users worldwide to achieve substantial ROI, and 90+% of customers renew year-after-year. Rather than take our word for it, read what some of our customers have to say below.

Testimonials2018-07-10T16:57:08+00:00

“Over the past year I have been using eMaint and it is by far the the most user friendly system that I have used. The most important feature of eMaint that places them above the rest, is the customer service. I have never dealt with a company that has such great customer care.”

Read Full Review on Capterra

Shay Penney, Hoyt USA

“eMaint is a customizable CMMS that allows for the administrator to customize not only reports but forms. We have been able to use eMaint to justify continuous improvement projects and training opportunities.”

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Laura Phillips, Herbalife

“We implemented this for our fleet management. It has made a tremendous difference in tracking, categorizing, and analyzing expenses. It was quick and easy to adjust forms, reports, and workflows to accommodate our needs and customer service has been great the whole way.”

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Amanda Hardesty, Boasso America

“This product makes it very easy to organize our inventory and keep track of repairs/replacements on our property. Easy to navigate the systems and is very user friendly.”

Read Full Review on Software Advice

Brian Heatherton, Vinoy Place Condominiums

“The preventative maintenance features of this software are awesome! We are continuously finding more ways in which this program can be utilized.”

Read Full Review on Software Advice

Wayne Long, Plano Sports Authority

“eMaint has amazing customer service. With your own account executive, you have the ability to ask questions and get help at any time. eMaint provides opportunities to gain unmatched training for both beginners and advanced users.”

Read Full Review on Software Advice

Adam Tindall, Superior Oil Company, Inc.

“eMaint provides a professional service with a friendly face, ensuring that all requests are responded to in a timely manner. They will go the extra mile to ensure that the CMMS system is tailored to your requirements.”

Read Full Review on G2Crowd

Ian Palmer, WM Building Services

“We love eMaint and it is making us more productive and saving our company tons of money and my team tons of sanity!”

Read Full Review on G2Crowd

Paul Joyce, Baltimore Aircoil Company

“This is an extremely versatile program. I have worked with quite a few programs in the past and this is the most versatile by far.”

Read Full Review on G2Crowd

Jim Jenkins, World Class Facility Services, LLC

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“So far, eMaint has been the best thing to happened to our maintenance department. I can track everything from true cost of an asset to warranty issues in a snap. And the system just keeps getting better with every update.”

Willie Stewart, Associated Grocers

“We have been able to monitor all equipment to the point where we can even narrow down WO request issuing to timeframes to determine technician impact on the equipment.”

Carrie Arnold, POLARIS Laboratories

“eMaint is very well-designed and reliable. From the training modules to the dashboards of the user interface, you can tell that there is a dedicated team making sure that the system is pleasing to the eye. The eMaint University is a great addition, and the upgrades are fantastic.”

Brandon McKimmey, Corporate Fleet Admin, QVC

“eMaint is so accessible and easy to use that most of the customization can be done by the user. eMaint University helped shorten the learning curve.”

Rick Abbotts, Maintenance Manager, DAP

“I came to the Experience Center to see how barcoding worked on iPhones. Once I was able to see how MX Mobile worked with the iPhone barcoding app, I knew that it was the right mobile solution for our maintenance department. It was worth the trip.”

Roger McKinney, Senior IT Analyst, PolyOne

“We have been using eMaint for about a year now and really like it. We are more organized than ever before, and seem to have a better grip on everything.”

Greg Follis, Cintas

“The auditors listed our maintenance program and our eMaint CMMS software as ‘Best Practice’ in the industry! They were so impressed they asked many questions about how we got started with the CMMS program. Both auditors were happy that eMaint CMMS is being utilized throughout other Dana facilities. They were also very impressed with our hyperlinks and data tracking that was implemented within this program. After the audit, one of their comments was this, ‘We are excited to see this program, it meets all of the new requirements of the ISO 9001 that will be coming in the near future.’”

Robert McKenna, Technical Advisor, Dana Corporation

“Overall we are very satisfied with all parts of the program and service. Its nice to find a company still solely dedicated to customer service.”

Chris Miller, Maintenance Manager, Curtis Bay Energy
“We are experiencing success with our eMaint system, and I am benefiting from the training component offered, particularly the webcasts. Micro-Coax is slowly, and at times incorrectly, implementing the CMMS process, but we are working within budget and personnel limits, and I think we would be much further behind without an easy-to-use system.”
Brian E O’Connell, Facilities & Maintenance Manager, Micro-Coax

“The launch and use of eMaint with our company has been a resounding success. The ease of use and customer service should be a point of pride for the eMaint team. Every time I have had a question or a problem, the team’s response has been quick and correct in helping me get through whatever difficulty we were having.”

Craig Linthicum, Electrician/Maintenance Planner, Dana Corporation
“There is no other program on the market that provides the level of customization to manage data for tracking and reporting. eMaint’s training is the best I have ever seen! Training information is readily available when needed and you have an excellent support group.”
Steve Noonan, Project Manager, Dellew Corporation

“We love the ease of use and training to new operators. We really appreciate the time taken by our representative to address our specific needs.”

Jackie Crutcher, Huskey Truss

“I just wanted to say what an amazing system eMaint really is! It is easy to navigate and actually makes PMs fun, if you can believe that. The system generates and captures all of the info and then some. Great job to the eMaint team. I wish I had this 10 years ago.”

William Kulis, Maintenance Supervisor, Mott Corporation

“The Service and support that our company has received from the eMaint staff has been nothing short of wonderful! It is a pleasure to do business with eMaint!”

Fred Hall, Facilities Director, Engineered Materials Solutions

“eMaint has helped us to streamline and better organize our work request system by making communication more efficient. It is invaluable to have all of our data stored in a safe, reliable place where everyone can access it at anytime. Thank you!”

Margaret M. Teller, The Children's Workshop

“The switch from 7i to X3 was the right choice for us. We’ve realized a savings of 65% in annual subscription fees. The system is twice as fast as 7i, and because it is so easy, my guys actually use it!”

Steve Sellers, MRO & CMMS Coordinator, Power Partners

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