Connect with support
Connect to a support specialist
via phone by calling
(239) 494-8928 ext. 2
Submit your support request
via email to
Conectar con soporte
El número telefónico directo
en español es (856) 810-2725.
Soporte para clientes de
Mexico llame al: 81-4624-4475.
Envíenos un correo electrónico
Presentar su solicitud
de soporte vía
correo electrónico a
Chat en vivo
Haga clic en el botón de abajo para chatear con un operador disponible. Para dejar un mensaje Haz clic en el botón “línea de asistencia exterior, deje un mensaje”.
Conecte com suporte
Ligue para nós
Fale com um especialista de suporte pelo telefone 11-3957-0346 (Brasil).
Envíe um email para nós
Faça sua solicitação de suporte via email para: firstname.lastname@example.org
Chat ao vivo
Clicar no botão abaixo para um chat ao vivo com um especialista de suporte.
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Response time is defined as the length of time between when a call is received by our Support Department and when a Support Specialist contacts the client. eMaint provides response times based on the severity of the issue reported, but will often have a support issue resolved well within the time ranges indicated.
Response Time:1 hour or less
The customer’s application is down and inoperable. All users are unable to use the system. The customer’s productivity is threatened.
Response Time: 2 hours or less
Incident with the system that directly affect the functions essential for day-to-day operations for all users of the system.
Response Time: 4 business hours or less
The customer’s application is slightly limited. The situation has impaired operations, but most business operations and user productivity continue.
Response Time: 8 business hours or less
The customer’s application or user productivity are not affected, or it is a procedural issue that is being reported.