CONNECT WITH SUPPORT
CONECTAR CON SOPORTE
El número telefónico directo en español es (856) 810-2725. Soporte para clientes de Mexico llame al: 81-4624-4475.
Envíenos un correo electrónico
Presentar su solicitud de soporte vía correo electrónico a firstname.lastname@example.org.
CONECTE COM SUPORTE
Envíe um email para nós
Faça sua solicitação de suporte via email para: email@example.com
18 Hours of Live Support
3:00am – 9:00pm EST / Monday – Friday
4 Support Languages
English, Spanish, Portuguese & German
Train online with 24/7 access to 150+ courses on eMaint training and best practices. To access, log in to your eMaint account and click “eMaint University” at the top.
The eMaint Community
Access all the tools you need to succeed, including articles, live chat, support cases, and an idea port. To sign up, click the link below and hit “Sign Up.”
The Knowledge Base
Search and locate 200+ articles, guides, FAQs, tips and tricks, and system documentation on eMaint and industry best practices. Access by clicking the link below.
Response time is defined as the length of time between when a call is received by our Support Department and when a Support Specialist contacts the client. eMaint provides response times based on the severity of the issue reported, but will often have a support issue resolved well within the time ranges indicated.
Response Time:1 hour or less
The customer’s application is down and inoperable. All users are unable to use the system. The customer’s productivity is threatened.
Response Time: 2 hours or less
Incident with the system that directly affect the functions essential for day-to-day operations for all users of the system.
Response Time: 4 business hours or less
The customer’s application is slightly limited. The situation has impaired operations, but most business operations and user productivity continue.
Response Time: 8 business hours or less
The customer’s application or user productivity are not affected, or it is a procedural issue that is being reported.
Chat Now with Sales
Chat now with an eMaint sales representative to get your questions answered.
Start a Free Trial
Sign up for a free trial and start experiencing eMaint’s CMMS solution for yourself.
Attend a Demo
See how eMaint CMMS can help your team achieve its maintenance management goals.