Meet the eMaint Team



Since his first TRS-80 in the early 80’s, Brian has been a software developer, in practice and at heart. A leading proponent of the “SaaS” movement for B2B software, Brian brings his broad experience to all aspects of leadership and vision at eMaint. A lifelong resident of the Philly/South Jersey area, he holds BA in economics, and splits his time between NJ and Fla. An avid fan of sports, music, and movies, Brian can often be found rooting on the Phillies, Eagles and Flyers, attending concerts, or dropping random quotes from his favorite movies to illustrate a point. Brian is married to his wonderful wife, Heather and has two incredible children, Becca and Kyle, his greatest achievements.

Hannelore is a founding partner and member of the senior leadership team with responsibility for national account management, sales and professional services. Outside of work, she devotes her time and energy to her family, including volunteering and raising funds for her daughter’s school. A foodie at heart, she is passionate about healthy living and organic, locally grown, healthy food, much to the amusement and good-natured ribbing of the rest of the eMaint team.

Matt Ferry serves as Chief Strategy Officer. With more than 25 years of experience, Matt is a proven enterprise technology veteran with specific expertise in CMMS, Field Service, IoT, Mobile Computing and other Internet-related technologies. Matt graduated from Rowan University with a Bachelors degree in Science.

Mr. Ferry has built several world-class sales organizations over the course of his career and has been a key driver in setting the stage for liquidity. His primary focus is on building and developing high-energy, results-driven teams with a goal of helping to drive long-term and sustainable growth. Some of Matt’s hobbies include. Golfing, Skiing, Lacrosse and spending time with his Kids. Matt is a NY Giants and Mets fan.

Alex Allen has held a variety of positions during his 9+ years with eMaint. As Director of Customer Success, he is responsible for training, implementation, consulting, and success (TICS). One is his primary goals is to make sure that the existing and next generation products meet all of our customers’ CMMS needs. When he’s not working, Alex’s favorite thing to do is spend time with his daughter (and best friend), Mya. He also enjoys working out, eating large amounts of tuna, and listening to gangsta rap.

Greg Merwin, VP of Global Sales, joins eMaint with substantial experience in enterprise SaaS sales, having served as VP of Global Sales for ProcessMAP Corporation and 3E Company. Merwin’s senior leadership experience exemplifies his successful track record of building, growing, and mentoring of world class sales teams, identifying trends and developing positive relationships with prospective clients. Merwin will help support eMaint’s expansion in North America, Latin America, EMEA and APAC.

Páraic O’ Lochlainn’s background is in Sales and Marketing. At the age of 21, he co-found Ireland’s largest outsourced sales agency. Recently he has been working in tech and non profit agencies. Páraic has a passion for music, both playing and listening. One of his passions is to buy a series of lighthouses and turn them into the most amazing recording studios around.
Sergio graduated as a mechanical engineer at Escola de Engenharia Maua, Brazil. He then worked with a multinational corporations company in sales, marketing and engineering for over 25 years. Sergio has experience working in all countries in the Americas and the Caribbean with fluency in Portuguese, Spanish and English. In his free time you can find Sergio jogging, at the movies or riding his motorcycle. He loves good food and traveling and being with his family too!


In his role as Leader of Implementation and Success, Bill leverages his vast knowledge of eMaint’s customers and his ability to help direct the teams in tactical and strategical solutions to help customers achieve their goals. He also makes configurations to the software, tests new product releases and helps the sales team with product related demos. Bill enjoys traveling (in time and space), taking long walks on short beaches, and mixing foods that don’t usually go together, like Peanut Butter and Jelly, or Ham and Cheese. He also loves meeting new people and taking a series of 10 minute naps, all in a row. Bill is part of a huge family and coaches soccer. He can be seen at the park riding unicorns and slaying dragons. He’s a big Phillies fan!

Rob Hannon is eMaints’ Senior Customer Advocate. Rob has an impressive track record and more than 25 years of Sales, Account Management and Sales Operations leadership experience from several Fortune 500 companies including MCI, Verizon and most recently ADT Securities where he served as the Director of Sales Operations for North America. Rob also has an extensive SaaS CRM consulting background where he worked with several global companies as a consultant to help them achieve substantial ROI’s on their investments. Rob is originally from Colorado. He attended Colorado State University and is a die hard Broncos fan. He is married to his beautiful wife Jennifer, and they have 4 kids.
Krista comes to eMaint with over fifteen years of leadership experience ranging from client relations to operations. She invested 13 of those years in the education industry and two years in business consulting. Intellectually curious by nature, Krista possesses a passion for knowledge which she satisfies by being a voracious reader and a keen observer. She is a native Floridian and considers herself lucky to be able to spend time on the water boating and fishing. She also loves going to concerts, volunteering in her local community and spending time with her three beautiful children.
Joe joins the Professional Services team with a Bachelors Degree in Entrepreneurship from St. Cloud State University in Minnesota. Joe has experience in mortgages, sales, customer service, and account management. Joe enjoys sports, gambling, movies, and hanging out with his wife and daughter.

After living in Los Angeles, California for 6 years, Ray relocated back to the Philadelphia region, joining the eMaint team as a Customer Success Manager. Ray graduated from the University of Scranton in 2008 with a B.S. in Finance. He is the youngest in his family with 3 brothers and 3 sisters along with many nieces and nephews. He Loves his dog Max a “ch-weenie”, Chihuahua mixed with a Dachshund (wiener dog). In his spare time he enjoys food and trying new restaurants. Sushi and Mexican food are his personal favorite.

Originally from the Jersey Shore, Rob Yeager attended Hofstra University in Long Island, NY where he graduated with a Bachelors Degree as a Business Major. Early in his career Rob had worked on the start up teams for Salesforce and In his free time he enjoys water sports, the beach, traveling, and watching sports (Philadelphia Eagles). Rob takes much pride in making a positive impact on every person he encounters including family, friends, clients and co-workers. Rob is a firm believer in supporting all clients with the customer satisfaction that they deserve.

Mark graduated from the University of Nebraska and obtained his Masters Degree in Education from Montana State University while serving as a Missile Launch Officer in the United States Air Force. He has had several years of military experience and over 20 years in sales. He has a great deal of business experience and has owned his own business in the past. He moved to Cape Coral, Florida in 2010 and enjoys the weather, boating, and checking out the restaurants in the area. Mark is married to his wife Tish and has two sons, Doug and Dan. Mark serves eMaint as a Customer Service Manager and looks forward to working with people each day.

Candy joins eMaint as a seasoned supply chain and system integration professional from Chico’s FAS, Inc. and ExxonMobil Chemical Company. As a misplaced Texan, she is still looking for some “authentic” places for Mexican food in Southwest Florida.
Candy is also a Disney fanatic who believes “it’s all about the grandkids.” In her free time, fishing and gardening help keep her balanced.

Michelle joins the Customer Success team with a background in Software support, working for companies such as CDW and Miro Consulting. In her spare time she enjoys stand up paddle boarding and listening to live music with an ice cold beverage. Michelle has a 9 year old daughter who she “loves more than her shoes”. She also has two rescue animals, her dog Hadley and her cat Maddy.
Susan joins the eMaint team with a background in International Customs Compliance and Logistics service optimization. She is a Licensed Customs Broker and obtained green belt certification in Six Sigma while at employed General Electric’s Client Business Services. Originally from upstate NY, Susan prefers SW Florida’s climate for biking, boating, dog walking and gardening. She enjoys serving the local community and is an avid Miami Marlin’s fan!
Stefan is a native of Chicago and is now residing in beautiful sunny Naples, Fl. He is a software professional with over 20 years of experience, and an expert in Voice of Customer and NPS methodologies, having increased customer satisfaction for many Fortune 500 clients. He is passionate about partnering with clients to make them a raging success. In his spare time, he likes to hang out with his family, go to the beach, car shows, fishing, trying out new restaurants and traveling.

Colleen graduated from Capella University in 2005 with a Bachelors degree in Business, specializing in Marketing & Sales. She has spent the last 20 years in the Food/Beverage industry. Colleen recently moved from MN to FL to be near her son and sell her adorable little ruffled dresses at the local flea market! She is passionate about pet rescue and helping others. She loves music, sports, playing poker and being near the water.

Originally from the Dominican Republic and raised in New Jersey, Kirsis is excited to be joining the eMaint team in Southwest Florida. She has 10 years experience working in communications customer support. Kirsis enjoys art in its various forms, like performance, painting, sculpture and more. She has two lovely daughters, and in her free time she loves traveling, going to the movies and the beach.

Daniel Tuochy joins the eMaint team in Dublin with experience as a Consultant, Technicial Support Engineer and Custom Account Manager. He attended the Dublin Institute of Technology, where he received his Bachelors degree in Engineering, and Master of Science, Energy Management. His hobbies include running and hiking.

Originally from Southeastern Kentucky, Scott graduated with a degree in Organizational Communication. He started his career in higher education and the luxury hospitality industry before moving to Customer Success in SaaS. His blending of education and service training allows him to serve in his current role of providing “Service on 11” to eMaint clients. Scott met his wife in college (on Valentine’s Day, romantically) and now have a beautiful daughter. Scott enjoys eating, golfing, and biking with his family but rarely all at the same time.

Originally from Arkansas, Delisa moved to Florida a year ago for the year around sunshine. She has worked in IT for seven years. In her free time you can find her rolling on the river (doing Tina Turner impersonations), relaxing, and helping people in her community. She loves to lay out at the beach and go shopping. Delisa’s motto is “be you, because everyone else is already taken.”

Originally from North Jersey, Dawn moved to FL after graduating college, where she met her husband of 24 years. They spent many of those years following their 20 year old daughter from softball field to softball field. It all paid off now that she is playing in college. They enjoy choosing where to go for long camping weekends, kayaking, spending time at the beach and live music! She her family, her pug Roxy, cooking, baking and entertaining! She is always up for a fun night on the town!

David’s previous positions include Fleet Analyst at Hertz, Campaign Analyst Intern at Adknowledge and more. He graduated from Florida Gulf Coast University in 2012. He enjoys fishing, paddleboarding, cars, shooting shorting clay and hunting in his free time.

Tatiane has been working at Fluke Brazil for +5 years where she performed different roles such as Customer Service, Application Specialist and Product Management. She has a Bachelors degree in Electrical Engineering and is finishing a MBA course in Software Engineering. She also has worked with Electrical Maintenance as a technician and Electrical Installation Projects as an Electrical Designer. She loves food, a good beer, rock music, sci-fi and fantasy movies and travel all around the world.

Amanda Solano is originally from Raritan, New Jersey. She moved to Florida in 2013, and loves being in the Sunshine State! She comes from a customer service and freelance background, and has a degree in graphic design. When not working, Amanda can be found creating artwork with various media, taking care of her dog, or attending concerts. Other favorite hobbies include writing, learning about technology, teaching others about art, and gaming.


Chad is a member of the Implementation team and works out of the Florida office. Chad comes to eMaint after owning his own IT Consulting business. He has a degree in Technical Systems Management from DeVry University and a Black Belt in Martial Arts! Chad enjoys his free time with family and takes pride in being an true family-man. Music has also been a great passion of his in life.

A Rowan University graduate with a degree in Communications, Michelle has 14 years of customer service experience. She spent four of those years in the SaaS industry and the other 10 in retail. She loves going to concerts (music is one of her favorite things) and comedy shows. In her spare time she enjoys going to the beach and spending quality time with her boyfriend, her son, and their dog Penny Lane. Fun Fact: Michelle completed the Tough Mudder obstacle course four times. Michelle also enjoys movies and cooking. Her achievable dream is to one day travel the world.

Stephanie was born in Montana, but grew up in Florida. She lived in Mexico City with her husband Oscar for many years, and graduated from Alliant International University with a B.S. in International Business Administration, and a minor in International Relations. Stephanie is bilingual. She has two children Oscar and Bryan, and a Golden Retriever named Campeona. In her spare time she loves to collect books, practice Olympic Taekwondo, work out, and travel as much as possible.

Roday joins the eMaint team as a Solution Architect. Born in Cuba, he moved to the US in 1996 and now works in the Florida office. Roday has over 4 years of experience working in technical and customer support. In his spare time, he enjoys visiting his family, and traveling to Cuba for vacation. Some of his hobbies include 3D printing, Arduino projects and Hardware Engineering. His favorite foods are sushi, fried rice, pizza, and of course the local Cuban cuisine.

Holding a B.A. in Communication Studies from Florida Gulf Coast University, Kerry’s passion for emerging technology found him part-time at a Silicon Valley telecommunication start-up before graduating. After relocating briefly to the San Francisco bay area, he returned home to Florida where he worked in IT and Marketing. Born in southern Ohio, Kerry is an raving fan of the Ohio State Buckeyes and the Cincinnati Bengals. He enjoys PC gaming, concerts, sports car racing, going to Disney World and spending time with with his fiancee Anna, and their two Pembroke Welsh Corgis.

Having survived being kidnapped from the side of the road by the eMaint’s executive team, Steve specializes in providing fanatical customer support, testing software, providing training and is our resident custom configuration guru. When not super-glued to his phone, Steve studies martial arts, spends time defending the virtue of Bruce Lee and building his own time traveling tardis.

Daniel graduated from the University of Florida with a Bachelors in Civil Engineering, and received a Masters in Information Systems from Florida Gulf Coast University. He puts his problem-solving abilities to use at eMaint to help clients better utilize the software and expand its capabilities where needed. When not at work, Daniel can be found reading about science and technology or playing card and board games with friends.

William recently received his degree in Computer Information Systems from Florida Gulf Coast University. He joins eMaint utilizing his skills in technology as he has been building and fixing computers for the past 10 years. Although he has lived in Florida his entire life, William is a huge Buffalo Bills and Pittsburgh Penguins fan. He also enjoys playing basketball, video games and bowling.

Kyle graduated from Florida Gulf Coast University with a degree in Computer Information Systems. He also played lacrosse for Florida Gulf Coast University, but as a native to Maryland, Kyle remains a loyal fan of the Baltimore Orioles and Ravens. During his free time, Kyle enjoys spending time at the beach, traveling, playing video games and going out with friends.

Mauricio Arango joins the eMaint Support team after two years living in China teaching English. Mauricio graduated from Florida Gulf Coast University with a degree in Communication Studies. In his spare time, he loves reading comic books, playing soccer and video games, and watching Star Wars. As a self-proclaimed cookie addict, Mauricio relates to the struggles of the Cookie Monster on Sesame Street.
Daniel is currently a student at Florida Gulf Coast University, graduating in the fall. He is excited to put his skills to work for the eMaint Support team. Daniel has been a Florida resident his entire life. As a technology enthusiast, he has built computers for himself and his family for over five years. In his free time, he loves listening to music, playing card games and strategy video games.

Shawn is originally from Colorado, but grew up in a military family and traveled often. He joins eMaint with 15+ Years experience in the information technology industry. Shawn has his degree in Information Systems from Colorado State University, and a dipolma in Internet Systems from the University of Winnipeg. He has worked for Eclipse Software Systems,Great-West Life, New Flyer Industries, and Apple. Shawn lived in in Canada for 10 years, and is now a dual citizen. His interests include Mid Century Design, spending time at the cabin with family and friends, Kayaking, fishing, curling, going to the beach, legos, and home renos.

Kostas joined the eMaint team as a Customer Support Specialist with over 3 years experience in customer service. A Greek native, he has been living and working in Ireland for the past 4 years. Apart from providing excellent customer support, he is also passionate about learning new languages. He speaks Greek, English and Spanish fluently and he is currently pursuing his goal to master the Japanese language. His other passions include photography, cinema and ethnic cuisine. Occasionally, you might find him playing badminton in Dublin’s courts.

Yulissa was born in Peru, moved to NJ in 1997 and then to Florida over 10 years ago. Her background is in Finance, Technology and Computer Science, with 10+ years of Business experience in complex organizations. Her goals are to continue expanding her knowledge of technology and contribute to the success of eMaint. She loves spending time with her husband Raisel and two sons, Daniel and Anthony. Her boys are her greatest achievements. She also enjoys taking the kids to basketball practice and games, as they are both big fans of the NBA. In her spare time, she loves working out, eating, listening to Spanish music, dancing, traveling and having fun with friends and family.

Miguel received a telecommunications degree from the University of Florida. Prior to joining the eMaint team, he wasin Chengdu, China teaching English for two and a half years. His goal is to visit every state in America, and then every continent in the world. In his spare time, he enjoys reading manga and the news, watching movies, going for long runs and refining his martial arts skills. He is very excited to put his best foot forward at eMaint!

Originally from Kalamazoo, Michigan, Jarrall Barnett is an 18 year old web designer who manages his personal website and the sites of clients. In his spare time, he enjoys writing code and solving problems, going to the beach and hanging out with friends. Jarrall loves his Yorkie Pedro, and one of his dreams would to work in a software or web development position at eMaint.

When you change the way you look at the things, the things you look at change. Raised in Florida for over 25 years, Josh is a local entrepreneur with a passion for technology. Music is also a major passion being a enthusiastic drummer for over 15 years. Achieved an Associate’s degree in Graphic Design and Marketing in 2007. Josh uses his free time to explore new areas, challenge himself with musical quests and take time to enjoy the sunshine!

When you change the way you look at the things, the things you look at change. Raised in Florida for over 25 years, Josh is a local entrepreneur with a passion for technology. Music is also a major passion being a enthusiastic drummer for over 15 years. Achieved an Associate’s degree in Graphic Design and Marketing in 2007. Josh uses his free time to explore new areas, challenge himself with musical quests and take time to enjoy the sunshine!

Sean is excited to join the eMaint Support team! He is originally from Tampa, Florida. His favorite sport is football and he played for seven years. He also loves to go fishing and playing video games.

Angela has a BS in Bioengineering from UC Riverside, and spent five and a half years working in biotech industry. She lives in Fort Myers with her husband and fur baby Charlie, a Brittany Spaniel puppy and grew up in Santa Cruz, CA, spent four years in Ottawa, Canada, and went to high school in the Malibu area. Her hobbies include crochet, ceramics, crafting, cooking, brewing, and kayaking.


Weslley graduated as an Agricultural Engineer at the Universidade Federal do Ceara in Brazil. With over 5 years of experience with training development and delivery, Weslley brings his friendly personality and multi-lingual skills to eMaint to provide great service to our customers. In his spare time he likes to write music, play guitar and film silly videos to post on YouTube.

Nirav graduated from the University of Maryland and joins the eMaint team with over 12 years of software Implementation experience. He assists customers with any questions they may have, configures software, and trains new clients down the road to success. When not responding to clients he likes to read science fiction and listen to the musical power trio RUSH. He enjoys watching the Flyers play, and hanging out with friends. Nirav loves exotic birds and is currently raising a 1 year old albino cockatiel (A toddler with wings).

Cori’s first professional career was as a Long Haul truck driver. Since she received her degree, she has worked as a Field Service Engineer, and then as a Project Manger for a major medical imaging company located on the West Coast, a Live Stage Production Audio Technician Lead in Las Vegas, and as a Machine Operator for a Corrugated Box Plant in Hawaii. When she’s not working she loves listening to music, classic Rock being her favorite, and attending as many Heart concerts as time and money will allow. She also enjoys watching Big Bang Theory, Looney Toons cartoons, Mafia Movies, and The Wizard of OZ.

Daniel has worked in the manufacturing industry since 1996. He has two associate degrees, in general engineering technology and industrial electronics technology and a bachelors in Customized Training and Development from Clemson University. Daniel is a huge hockey fan, loves playing golf and all things Pittsburgh PA (where he was born). Daniel has been married since 2005 and has a daughter and a son.

Neil comes to eMaint with 20+ years of experience in the area of corporate Organizational Development & Training. He is an active member of the Association of Talent Development (ATD formerly ASTD) and the eLearning Guild community, and a trained Six Sigma Transactional Greenbelt specializing in BPO organizations. His most recent experience was focused on Instructional Design and Delivery managing the creation and implementation of e-Learning training curriculum at a SaaS company located in Ft. Myers, Florida. He enjoys spending time with his wife, Deborah, and frequently travels to Costa Rica, where they own a small cabin on the Pacific coast in a rainforest. He also has two sons, who live in Florida and three grandchildren.
Greg comes to eMaint with over 15 years experience providing leadership in CMMS Maintenance and Operational “Best Practices”. As a Certified Reliability Leader and seasoned CMMS practitioner, Greg is dedicated towards helping clients navigate their CMMS / Reliability journeys with a broad base of world class maintenance reliability, asset management, project management, and consultative experience. When Greg is not traveling, he enjoys spending spare time riding his Harley, indulging in southern cooking (not fried), fishing (not catching), and most of all sipping on tall glasses of iced tea. Greg enjoys spending quality time with his wife Jody and 6 wonderful children (Taylor, Alisha and JMichael); 3 of which are 4-legged (Sandy, Sophie and Myles).

Roy has a keen interest in the implementation of solutions that help maximize the return on the clients physical infrastructure investment. He brings over 20 years’ experience of asset care software projects across the facilities and manufacturing spectrum.

Roy enjoys spending quality time with his wife Sheila and their two girls Emily and Amy. He is a fan of the Kilkenny hurling team and enjoys golf and DIY projects. Roy is secretary for an annual vintage and classic vehicle show that makes significant contributions to charity and good causes.


Cristian has joined the eMaint team as a Software Engineer with over 15 years of industry experience. Born in Buenos Aires, Argentina, he now lives in Dublin with his newlywed wife, Cintia. In Cristian’s spare time he enjoys traveling, music, reading and occasionally visiting the pub with a few good friends. He is a big sports fan and participates in many activities including: rock climbing, running, tennis, yoga and soccer. His favorite team is the Boca Juniors (an Argentinian soccer team).

Senior developer and founding partner who has been with eMaint for over 20 years. David has been developing our CMMS software since the original DOS platform to the current SaaS module used today. Pioneered the concept of telecommuting with dial-up internet from his home office in Atlanta, Georgia. He is a three time champion of the eMaint fantasy football league. David enjoys playing tennis, biking, attending Florida spring training games and frequent trips to St. Simons Island. He is married to his lovely wife, Sara Catherine and has two mostly grown children, Kaitlyn and Bailey.

Robin Salih comes to eMaint with 20 years experience in web and software development. Prior to eMaint, he worked at Infusion as a Senior Consultant, and an application developer at Credit Suisse. His hobbies include travelling, cycling, watching films and tv (particularly science ficition), and attempting to cook.
Michele is a Software Engineer from Verona, Italy. He thinks that writing good elegant code is a kind of craftsmanship and he’s learning everyday how to be better at it. He’s living in Dublin with his wife and, as a stereotypical Italian, cooking is his main stress buster. He also loves a good walk in the park, reading, travelling and dancing to Latin American rhythms.

Eric Valverde is a designer and front end developer with experience in leading development teams working on a variety websites, Web, Hybrid IOS & Android Applications. He has been working with design and development for more than 10 years. He says that his job has always been to design and build applications, but thinks that, in the end, his real job is to help people and companies to achieve their goals and dreams.
Francisco Rodas is a enthusiastic software developer from Spain. He’s been working as a developer for almost seven years. Software development is not only his job; it’s also his hobby. He is usually reading and watching videos about new technologies and new software development techniques. In his spare time Francisco also likes reading, going to the cinema and playing video games. Francisco recently moved to Dublin with his girlfriend and his cats.

Dimitar joins eMaint as a Software Developer with more than ten years of professional experience. He holds a Masters Degree in Computer Science. Fully dedicated and passionate about his job as a programmer, Dimitar feels like he’s “never worked a day in his life.” He strives to challenge himself everyday and is continuously working on his craft. He is excited to be a part of the eMaint Product Development team. Dimitar loves his 2-year-old daughter, cooking, playing tennis, and reading articles about technology and science.

After an internship in the eMaint’s Dublin office, Agnieszka joins the team as a Software Developer.
She has enthusiasm for learning new technologies, and building her skill set. Her hobbies are games and web development, and she has a passion for drawing and 3D modeling. She also likes sci-fi movies, books, all kinds of puzzles and ice cream.
William Brennan joins the eMaint Development team in Dublin. His college background is in both computing and design, and he worked mostly as a front end developer, in various companies over the last few years. William has lived in Dublin all his life, but loves to travel and see different cities around the world. He writes code in his spare time, and loves movies, TV, comics and board games.
David is a Software Engineer from Dublin. He’s a believer in finding the social dynamics behind technical problems and putting people first. Originally trained in electronic engineering, David is happy working on the front or back end, as long as the focus is on the customer, and the need they are trying to fulfill. He enjoys rock climbing, board games, ultimate frisbee and juggling.
Mahesh has a degree in Mechanical Engineering from JNTU University, India. He has Masters degrees in Applied Computing and Computer Science from Waterford Institue of Technology in Ireland. His expertise is in web application automation, Mobile automation, Manual testing and performance testing. Mahesh also likes to workout, and his hobbies include watching movies and playing cricket.
Jack’s entire career has revolved around spec’ing, selling, developing, deploying, testing, training users in and/or maintaining some kind of computerized system. He has many years experience doing so with ERP (fancy acronym for accounting!) based systems. Jack has worked on and off with eMaint since the early 2000’s, and has a variety of interesting stories about traveling to visit eMaint LAN clients back in the day!


Shannon joins eMaint with many years of experience in elementary education. Shannon has held a variety of sales positions during her time at eMaint. Now serving as Director of Inside Sales, Shannon enjoys working with the Sales Account Executives to deliver “Service on 11” during the sales process! When not at work, Shannon enjoys spending time with her husband and two young sons. She also enjoys cheering on the Phillies and Flyers!

As a graduate of Rutgers University, Tara comes to eMaint with over five years of experience in sales and marketing. Tara is a South Jersey native who is a loyal fan to the Phillies and Eagles. In her free time, Tara enjoys going to the beach, spending time with friends and family and volunteering at the local animal shelter.

Janine joins eMaint as a Sales Account Executive. She has over 10 years of experience in customer service and sales and is currently pursuing a degree in Marketing at Thomas Edison State College. In her spare time, she enjoys traveling to Southport, NC with her husband, Mike, and dog, Henry, and going on any wine tour in the Tri-State area!

Dustin joins the team with 8 years experience with software sales, and is very excited to put those skills to work at eMaint. He is an avid Philadelphia sports fan and keeps up with all four teams: Phillies, Eagles, Flyers and Sixers. In Dustin’s spare time, he enjoys spending time with his wife and two children.

Brian joins the eMaint Sales Team as an Account Executive with over 7 years of experience brokering and profiling demographic data. With a degree in Marketing from Florida State University, Brian enjoys helping his clients increase revenue while decreasing headaches. He is also certified in Nutrition Planning and loves coaching fitness. Brian is an avid football and baseball fan, and will watch any sport as he appreciates great competition. In their spare time, you can find Brian and his wife, Hazel, at the gym, taking weekend getaways, and enjoying cheat meals.
Born and raised in Syracuse, NY, Shane moved down to sunny Southwest Florida and began his career in technology. When he’s not soaking up the sun at the Florida beaches, he’s passionate about working with businesses to find solutions to the challenges they face. Shane is a proud member of the eMaint family because he firmly believes the software and customer support we provide is unmatched in the CMMS field.

Christopher joins the eMaint team with 11 Years Sales and Marketing experience. Though he was born and raised in Saranac, NY he has lived in Florida for 19 years. Christopher is married with two boys, ages 13 and 16. In his free time, Chris loves watching football, music, and cooking/BBQ.
Andrew brings to eMaint more than 20 years experience in technology sales with Fortune 100 Companies. His expertise is in sales, sales management, and subject matter leadership in UCaaS and SaaS from leading technology companies. He holds a Masters in Business Administration from the University of South Carolina. In his spare time, he loves to spend time on the water including skiing, fishing and touring the 10,000 Islands, travelling and visiting his adult children.

Gavin was born and raised in Dublin, Ireland, and studied History & Politics in college. He has been working in Business Development & Sales for more than 5 years. Gavin is an avid sports fan, particularly football (soccer) and loves travelling, trying out new restaurants and movies.

Dave joins the eMaint team with an extensive background in enterprise technology sales and sales management. Coupled with a bachelor’s degree in Information Systems Management, he continuously strives to understand the challenges his clients are facing every day in order to fully meet their current and future CMMS needs.

As a native Floridian (currently listed on the endangered species list), he relocated from Ft. Lauderdale to Naples fourteen years ago with his wife and two daughters where they continue to enjoy the many spoils of sunny Southwest Florida. When he’s not working, Dave enjoys training indoor and beach volleyball players, saltwater fishing, and traveling around the country chasing his daughter from tournament to tournament.

Scott Rojas enjoys 3D product design and rendering as a hobby using Solidworks. He is an Audio engineer (Music and Video Post Production). In his free time, Scott and his wife Eliana frequently go on day trips on their Harley Davidson motorcycles. Scott’s sales background is in Aerospace & Defense Manufacturing and Electronics Manufacturing, as well as investments and finance. His technical and management background is in Telecommunications.
Experienced finance and sales professional, Nicholas M. Fusaro joined us to help lead our business development and relationship management efforts. Prior to joining us, Nicholas was the sales director for O3 Hygienics where he turned around a struggling company, in addition to, brought in a national account.

Prior to (“PCM”), he worked for 5+ years for Brown Brothers Harriman (“BBH”) in a client
service capacity for institutional fund managers and high net worth individuals. Nicholas
past client’s appreciated his high level of professionalism, work ethic, and strong desire
to do what is best for his clients. Nicholas graduated with a Bachelors of Science
Finance Degree from University of Massachusetts Dartmouth, and has a strong passion
to serve his local community.

Patrick Carroll is a recent college graduate of Catholic University and currently resides in Marlton, New Jersey. He studied politics and has a year of experience working for Congressman Jon Runyan. He is an avid Philadelphia sports fan. He spends his free time hanging out with friends, going to the movies with his girlfriend and playing video games.

Rich brings over 20 years of sales, management and operations expertise to the eMaint team. He has a tremendous passion for helping his customers find the best solution possible, and thrives on assisting his customers succeed. He is a native of Upstate NY, and has been living in Southwest Florida since 2014. He is a graduate of St. Bonaventure University and an avid Buffalo Bills, New York Yankees and Buffalo Sabres fan. In his spare time, Rich enjoys playing guitar, riding motorcycles and spending time at the beach.

Brian Hale was born and raised in Fort Myers, FL. He brings over 10 years of Sales and Operations experience to eMaint. In his spare time, he likes to BBQ and hang out by the pool with his wife and two boys. He is also an avid NASCAR fan, and enjoys drawing and creating cartoon illustrations.

Jeff returns to eMaint with nearly 30 years of customer facing experience ranging from project management to account management to sales. He was an early contributor to eMaint’s flagship product and has always been credited with a great understanding of the products and services he is responsible for..

Jeff is a strong believer in the philosophies behind “Good to Great” and “Raving Fans”, bringing a great passion for customer success. “Service on 11” is not just an eMaint saying but a way of life for Jeff. Jeff and his wife Rebecca have three daughters – Victoria, Julia and Emily. In his free time Jeff enjoys golf, poker and he is a Fantasy Football fanatic.

Tom joins eMaint as an experienced software developer, technical evangelist, and sales engineer. Tom loves communicating and demonstrating technical content to many types of audiences. In addition to technology, Tom loves stock trading and investing, dancing, cooking and all aspects of home construction.

Michael joins the eMaint team with over 4 years experience in customer service and marketing. Michael graduated from Rutgers University with a degree in Economics and an appreciation for fat sandwiches from the grease trucks. In his spare time he enjoys camping, swimming, watching movies, and spending time with friends. Coming to South Florida from Colorado, Michael has been an avid Denver sports team fan. Go Broncos!

Perry Buckley joins the eMaint team as a Customer Success Manager. Perry brings with him over 20 years of experience in the technology field, working in IT, VOIP, sales, marketing, customer services, and engineering. In his free time, Perry enjoys working out and classic muscle cars.

Ivan joins the eMaint team as an SDR Manager with over 20 years of experience in Organizational Planning, Business Development, Sales Support and Training. As a New Jersey native he enjoys working on small household projects and spending quality time with his wife and daughters. Fall is Ivan’s favorite season, because that’s when College Football begins, “Go Buckeyes!”. Some of his hobbies include reading, bike riding, music festivals, dancing, and going to the Smithsonian in Washington DC. In his spare time Ivan also enjoys volunteer work, and intellectual and philosophical discussions. As a hard worker Ivan expects the best out of everyone he associates himself with. He strives to enjoy life and be the best.

Patrina joins the eMaint team in Bonita Springs, FL. She is a die hard picky food addict, and a devoted wife and mother. Three words to describe Patrina would be: goal driven, vivacious, and vocally gifted. She loves watching and playing sports, and says she never passes up a glass of Riesling.

Katie is a former collegiate swimmer and graduated from California State University Stanislaus. She loves to cruise to the bahamas, travel the world and meet fascinating people. Her dream is to visit Paris, and she is currently studying French in her free time. Katie has a wonderful husband, and two adorable Pomeranians named Paris and Pierre.
Brockton has a masters in Business Administration, and was in the United States Air Force for the past 11 years. He is the co-founder of two non-profits focused on dog rescue and K-9 cancer. An avid sports fan, he played football, soccer, hockey, ran track and swam and loves to watch any sports game. Brockton is married with twins on the way, and participates in community service on a regular basis.
Jacqueline Thomas moved to Ft Myers, Florida 4 years ago and is originally from Ft Lauderdale Florida. Jacqueline has a Bachelors Degree in Health Sciences/Pre-Med and has a minor in Business Administration and although Jacqueline was interested in getting into healthcare, she changed her mind to get into sales. Although she is passionate about healthcare, sales is her number one love. With encouragement from friends and family, Jacqueline attained her 215 Insurance License where she excelled and found her true passion for sales and customer service. In her free time, she enjoys fishing, dancing and hanging with friends and family.
Michael joins eMaint with experience as a Verizon sales manager and Comcast account manager. Originally from Columbus, Ohio, Matt moved to Naples Florida five years ago. In his spare time, he loves coaching football for local youth league. He also mentors youth in academics and sports life, and helps them get ready for high school. Matt’s favorite tv show was Breaking Bad.
Audenskey Ronneau is a musician. He loves watching and playing basketball and helps coach basketball at his old high school. He is passionate about sales and marketing.
Maranda is originally from Rochester, MN. She graduated From Saint Marys university in 2014 with a Bachelors in International Business. She also worked in Peru as a teacher, and her background is in sales. In her spare time, she likes to kayak.
Paul has been in the IT industry for over 17 years with experience gained in national and multinational IT environments covering Regulatory, Analytical Software, Financial software, Security Software and Hardware, Managed Services and Assist management. Paul is happily married to Val and has two sons Michael and Andrew. He is a passionate Rugby follower and enjoys hill walking. He is also on the management team of a local football club and spends a considerable amount of time coaching the senior squad.

Patricia Campero was born in Chile, lived in France, Ecuador, Brazil and moved to the United States in 1997. She is fluent in Spanish and Portuguese, and worked at Themag Engenharia in Brazil, Endesa in Chile and Gartner in the US. Patricia graduated with a degree in Civil Engineering, and also hold a Real Estate Sales Associate license in Florida. She loves to spend time with family, paint, fix things at home, cook latin food and soaking up the sun in ‘heavenly’ Naples.


Rona works on all things marketing from web site content and email campaigns to webinars, search engine optimization, and customer success stories. She wholly admits to being both a numbers geek as well as a teller of stories. Rona also enjoys listening to customers talk about their creative uses for the eMaint system, and then sharing their stories. Her weekend hobbies include biking, baseball, singing and experimental cooking. Her family members are the unsuspecting recipients of her cooking experiments which range from the delectable to the inedible.

Jennifer Eisenhofer joins eMaint as the Marketing Events Manager with over eight years of experience in planning and executing corporate events. Her passion for event planning began while working as a wedding planner while earning two bachelor’s degrees at the University of Pittsburgh, where she graduated Magna Cum Laude. Outside of work, she enjoys RVing with her husband and two beagles and is a dedicated Pitt and Philadelphia sports fan.
Sharon graduated from Kutztown University with a degree in Communication Design. With over 9 years of design and advertising experience, she joins eMaint as a Senior Graphic Designer. Since Sharon does have an identical twin sister, we are on the lookout for any distinguishing qualities or characteristics to prevent us from getting fooled one day! In her spare time, Sharon enjoys hanging out with her family and two dogs.
After graduating from Rider University in 2013 with a B.A. in English, Dana joined the eMaint team as the Online Marketing Manager. She assists in all forms of online marketing, including email marketing, search engine optimization (SEO), content writing, marketing automation, social media marketing, and case study development. In her free time, Dana enjoys hiking, running, biking, and spending time with family, friends, and her pitbull-mix, Taz.

Anna graduated Magna Cum Laude from Rutgers University in 2015. Her degree is in Journalism and Media Studies, with minors in Gender Studies and Communication, Information and Media. As the Marketing Content Writer, she assists in writing, editing and publishing online content. When she’s not busy entertaining her four dogs, she loves watching TV, eating sushi and discovering new music.


Kerry has experience in all aspects of accounting and has worked as a private and public Accounting Controller and Manager for several years. Previously Kerry took time off from the workforce to raise her 3 boys and then put herself back through school earning her BS in Accounting at Rutgers. In her free time Kerry loves to watch her kids play baseball and enjoys camping, the beach and hanging out by her pool…oh, and of course happy hour too!

Eric joined eMaint with 5 years of experience in Finance and Accounting from a variety of different industries. Eric graduated from Catawba College in Salisbury, NC with a Bachelor’s Degree in Accounting. After spending several years in Nashville, TN, he relocated back to his native state of New Jersey with his wife and their dog, Jasper. In his spare time, Eric enjoys playing golf, brewing beer, dabbling on the guitar, and tackling home improvement projects.

Donnielle joined eMaint with a variety of skill sets including telecommunications, finance, customer service, and even professional gift wrapping. She wears many hats at eMaint as part of the Finance team: Office Manager, Accounts Receivable, and HR Admin. Donnielle was born in Trinidad & Tobago and is known to wear flip flops year-round. In her free time Donnielle enjoys music, traveling and learning about different cultures, the beach, and of course, buying new shoes and matching purses.

Lisa joins the eMaint team with experience working in finance for a large radiology practice. When she’s not working at eMaint, she does bookkeeping work for a well-known author/psychologist, Dr. Dan Gottlieb. In her spare time, Lisa loves to travel, bike, play tennis and host get-togethers with family and friends (which goes hand-in-hand with another one of her hobbies: cooking).

Thrilled to be part of the eMaint family, Elsa joins the Finance department with more than 5 years of experience working in the manufacturing and sports industries throughout South Jersey. Originally from Lima, Peru, she moved to the United States several years ago and has since lived in South Jersey and Washington Heights. Elsa loves anything that brings a smile to her face, including traveling, dinners with friends, good food, good wine, dancing, music, and Zumba class.


Richard Miller is the Director of Marketing and Communications for eMaint. He joined eMaint from his consulting practice focused on marketing and communications with global technology-based economic development organizations. Richard currently serves as a Senior Advisor to Econsult Solutions and on the Advisory Board for the World Trade Center of Greater Philadelphia. Richard is a former professional musician, licensed pilot, cyclist (motor and pedal) and gourmet chef.

Ashton has been in the IT field for over 20 years and wore many IT hats during his 15 year career at the Hertz Corporation and other companies like UPS, Fuji and the Janis Group before recently joining the eMaint Team. When he is not working, he loves spending quality time with his wife Kim and their dog Sophie and enjoying the beach. Ashton also loves working on his 1969 Mustang Fastback and cruising to local car shows also taking it to the beach to enjoy another passion of his, paddle boarding and fishing.

An Ireland native, who is fluent in German and English, Kirstin holds a BSc in Science from NUI Maynooth. With a diverse range of skills and passion for customer service, she is the perfect addition to eMaint’s support team. When Kirstin is not studying or working, she enjoys photography, technology and spending time with family and friends.

Cory has over 10 years of management experience working in technology and real estate. He assists eMaint’s departments with special projects and system support. He is passionate about helping eMaint staff and customers become successful and is always willing to lend a helping hand in challenging situations. Cory is pursuing a dual JD/MBA degree at Rutgers University where he graduated with a BA in Psychology with highest honors. In his spare time, Cory enjoys the outdoors and exercise.

Before joining the eMaint team Dave was self-employed doing small maintenance and home repairs. He also volunteered (and still does) for Now Dave keeps the eMaint office together, assisting wherever he can. In his free time Dave likes to hang out, listen to music, hike and play D&D.

Aisling joins the eMaint EMEA team with a diverse background. She is a black belt in Karate, and enjoys kick boxing, jiu jitsu and wing tsun. She is trained as a stunt woman in Ireland. She says she can drive a stunt car off ramps, do chase scenes but still has not mastered how to park her own car!

Jay comes to eMaint from the Automotive and Industrial Equipment industries. As an ASE Certified Auto Mechanic, welder, and Industrial equipment specialist, Jay offers real-world knowledge and applications of eMaint’s CMMS Software. His property management skills also keep eMaint’s brick-and-mortar and staff in efficient, functional, and organized working order. After the guitars are hung, the paint has dried, the shelves are stocked, and the welcome gift boxes are complete, he is learning all aspects of our SaaS company. Jay spends his spare time hanging out with friends and family, playing chess, mountain-biking, fishing, and is an avid NASCAR Fan.

Susan Traino is originally from Pittsburgh and moved to Chicago to attend Northwestern University. She moved to New Jersey to marry and raise two great kids while working as a fund raiser for the YMCA, and as a real estate agent. She then realized her dream of country living when we bought a small farm with a 300 year old farmhouse, and fell in love with horseback riding. She has lived in Naples for three years, and does not miss the snow and loves the beach! In her free time, she is working on improving her golf handicap, and enjoying hobbies of jewelry design, quilting, and making clothes for her granddaughter.

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