"I want to thank you for all your help. Any time I have a question I know I can call your team and get immediate support, and most importantly, accurate answers. I don’t think I have once had to wait for some one to answer my call. You have an excellent support staff that is extremely knowledgeable with eMaint. It has made my job a whole lot easier. You have the best technical support team in the business. All others should learn from you."
As Internet access is increasingly available to maintenance and facility management departments of organizations everywhere, the Software as a Service (SaaS) model for CMMS/EAM is fast becoming an attractive and viable solution for businesses of all sizes.
Historically, to benefit from CMMS, companies had to purchase, install and administer the system internally, and invest in the IT infrastructure needed to support the application on the customer's own network. This traditional software model typically has a high total cost of ownership for the customer.
Now, with the SaaS model, customers can plug in and subscribe to on-demand, anytime, anywhere CMMS services built on a world-class infrastructure and delivered via the Internet.
With eMaint's SaaS model, we provide the X3 CMMS solution, along with all of the IT infrastructure and support services necessary to deliver it, to customers on a subscription basis. The subscription fee includes anytime, anywhere access to X3, system maintenance, automatic updates and upgrades, and unlimited technical support. All a customer needs to access X3 is a standard Web browser and an Internet connection.
Putting the SaaS into Software
WHITEPAPER: This whitepaper is a guide to users that are in the market to purchase a CMMS solution where there are many options to choose from, and where systems should be evaluated not just for their functionality and ease of use, but also for their total cost of ownership (TCO). The white paper particularly focuses on providing a clear outline on the TCO of the SaaS model in contrast with traditional, premises based solutions in the delivery of CMMS software.
Customers that choose the SaaS model gain many business benefits, including:
No software or hardware to purchase, install or maintain. Given the current shortage and expense of dedicated IS personnel, this model means less of a burden on IT departments that already have many demands placed on them.
Rapid deployment. Since there is no software installation required, maintenance personnel can get started with using the system immediately.
Simple, low cost implementation for multiple locations. Multi-site locations don't need high power servers for Terminal Server or Citrix architectures to use an On-demand model, so the implementation process is simplified.
No capital outlay. Because the subscription fees can be paid on a monthly basis, without the need to purchase the software licenses outright, it is easier to budget for an On-demand solution and pass the monthly costs through an operating budget.
No updates or upgrades to install. Users enjoy access to the latest version of the solution because updates, upgrades and enhancements are made available automatically.
No software support fees. Support is included with the subscription fee.
Anytime, anywhere access to the system.
No commitment. If the solution, or the provider for that matter, no longer meets your needs, you can cancel the service and switch to a different solution.
Access to comprehensive security, back-up, and support services.
Spend less time on managing your application and more time on your core business, doing what you are good at.
And of course, a lower Total Cost of Ownership.
To learn more about Software-as-a-Service or other services click here, or on the chat area on this page, to chat with an eMaint team member.
How to Buy
We invite you to view X3 CMMS pricing details. To purchase eMaint products and services, please contact us at , complete the 'Contact Me' form, or email us at for detailed pricing specific to your needs.
80% of all CMMS implementations have failed!
"The statistics are startling - up to 80 percent of all computerized maintenance management system (CMMS) implementations have failed. When considering the costs associated with a CMMS project, an 80 percent failure rate is a tough number for any company to overcome." - ReliablePlant Blog (April 2009)
"It's scary when you think that anywhere from 40 to 80 percent of these (CMMS) implementations wind up not meeting expectations." - CMMSCity.com
Who Uses CMMS and EAM Software?CMMS and EAM Software packages may be used by any organization that must perform maintenance on equipment, assets, vehicles and property.
Organizations that use eMaint are located all over the world and include:
eMaint has a 96% subscription renewal rate!
"The real significance of the SaaS movement is that it fundamentally changes the vendor-customer relationship. SaaS shifts the responsibility of successfully deploying and maintaining software applications from the customer to the vendor. This moves the burden to the vendor to ensure the success of the application."
"If a SaaS solution doesn't work, customers are not obligated to continue to use it because they haven't made a significant upfront capital investment that needs to be amortized. Instead, vendors are under more pressure to ensure their solutions satisfy their customers' requirements or they risk abandonment."
"An indication of the success of this new vendor-customer relationship is the impressive customer satisfaction, renewal and referral levels in the SaaS market."
Internet.com (June 2009) How SaaS Changes the Vendor-Customer Relationship
Our 96% renewal rate stands as a testament to our customers CMMS System success!
What are CMMS and EAM Software?
A CMMS software package maintains a computer database of information about an organization's maintenance operations, i.e. CMMS - computerized maintenance management system. This information is intended to help maintenance workers do their jobs more effectively (for example, determining which machines require maintenance and which storerooms contain the spare parts they need) and to help management make informed decisions (for example, calculating the cost of machine breakdown repair versus preventive maintenance for each machine, possibly leading to better allocation of resources). CMMS data may also be used to verify regulatory compliance. CMMS packages can produce status reports and documents giving details or summaries of maintenance activities and trends. A CMMS is a vital component of an Enterprise Asset Management system as it helps you optimize your maintenance resources and improve your return on assets.
Our 96% renewal rate stands as a testament to our customers CMMS System success!
USA
|
UK
|
Brazil
|
Latin America
|
