G2, one of the largest and most trusted SaaS marketplaces, ranks eMaint as a top Enterprise Asset Management (EAM) software provider. G2 assembled the report by utilizing its unique peer-to-peer algorithm, aggregating 2023 reviews from the user community, and drawing from trusted online sources and social networks.
eMaint EAM is a Fluke Reliability software with decades of experience in partnering with enterprise-level businesses to boost uptime, strengthen reliability, and cut costs.
Here’s why eMaint EAM stands out compared to other leading EAM software, based on a G2 2023 survey:
Quality of Support: 92% Customer Satisfaction
Our customer support team of 100% eMaint-dedicated specialists believes in quick response times and one-call resolutions.
eMaint specialists are available to offer live assistance 18 hours a day via email, phone, or online chat. Because we know our users come from all parts of the world, specialists can also communicate with you in five languages, including English, Spanish, Portuguese, German, and French. When multiple concerns are raised at once, we use a four-level response time system so we can get to the most urgent matters faster — and so we can give you the most reliable response time ranges possible.
Ease of Doing Business: 92% User Satisfaction
Whether you’re just curious or prepared to get started, our sales team is available to answer your questions. Any business with interest in our EAM program can access a free trial and attend a virtual demo. Once you’re ready to get to work with eMaint, we offer personalized implementation services before, during, and after you start using our product. And the more you utilize the software, the more our dedicated and knowledgeable behind-the-scenes team can work to make continuous improvements to your personal user experience.
Reliability: 100% User Satisfaction
eMaint EAM is a powerful tool for tracking asset reliability data like downtime. eMaint users can harness the power of historical asset and maintenance data, combined with data from wireless IIoT sensors and SCADA/PLC systems, to gain powerful insight into asset health and reliability trends. Users can easily tap into a wealth of data and quickly build enterprise-level reports and dashboards.
Performance: 98% User Satisfaction
Most EAM providers promise industry-leading capabilities but fail to mention the extra charges – and their customers end up overpaying for fundamentals like configuration, reporting, and customer care. Even if you’re not on site, team members can receive alerts when assets aren’t working at peak performance. And no matter how many workers are accessing the system or the variation in tasks, the program will never slow down either.
Product Is Going in the Right Direction: 95% User Satisfaction
Over the course of Fluke’s more than 75 years in business, our organization has proven committed to continuous improvement. Fluke Reliability is on the vanguard of maintenance and reliability innovation – from IIoT sensors to predictive maintenance, AI analysis, and beyond. eMaint EAM continues to grow and evolve, and we pride ourselves on taking our customers on that journey.