Choosing the best enterprise asset management (EAM) software for your company’s needs can feel overwhelming.
A powerful EAM helps maximize uptime, enhance asset lifespan, and reduce costs across enterprise-level businesses – but how can you determine if one provider is better than another?
And most importantly: what software provides the best return on your investment? Many software providers promise a best-in-class solution but charge you extra for things like configurations, reporting, and third-party support.
eMaint EAM is a powerful asset management command center with an in-house support team behind it dedicated to customer service. Users get maximum value for their subscription: asset health tracking, enterprise reporting, and expert support, all available without unnecessary charges.
Our customers agree – here’s how they rank eMaint in G2 satisfaction ratings:
- ✅ Quality of Support – 95%
- ✅ Ease of Doing Business – 92%
- ✅ Reliability – 100%
- ✅ Product Going in Right Direction – 95%
Let’s take a look at the top four reasons why global, enterprise-level businesses love eMaint EAM:
1. eMaint Helps You Build a Connected Reliability Network
eMaint is a command center for connected reliability – combining hardware and software in a cloud-based ecosystem. We operate under Fluke Reliability, a leader in vibration tools, condition monitoring, CMMS software, and beyond. The Fluke 3563, for example, is a wireless IIoT vibration sensor that monitors asset vibration data to predict machine failures. Users can automate eMaint work orders to trigger based on this sensor data, empowering teams to perform predictive maintenance. eMaint also features a mobile app, taps into to production monitoring data, and connects MRO teams to purchasing software.
A connected reliability framework unites teams and empowers them with data-driven decision making, a competitive advantage for boosting uptime and strengthening reliability.
2. Best-In-Class Customer Support
Our goal is to provide one-call resolutions for any issue that may be raised while using our software. Unlike our competition, our representatives are devoted to eMaint, so they are fully trained and able to answer any EAM-related question with full confidence at no additional cost.
Trained eMaint product specialists are available for live assistance 18 hours a day via email, phone, or online chat. When multiple concerns are raised at once, our four-level response time system helps us get to the most urgent matters faster — and so we can give you the most reliable response time ranges possible.
Because our user community is diverse, specialists can communicate in five languages, including English, Spanish, Portuguese, German, and French. Our support staff can also be localized to serve global team members to fit your personal needs.
And since no two companies’ needs are the same, our sales team will be ready to answer your questions. Any business with interest in our EAM program can sign on for a free trial and attend a virtual demo to walk you through the eMaint experience.
3. Flexible & Configurable Asset Management
Our cloud-based software allows you to manage, track, and analyze assets with a single, configurable software. We’ll work with you every step of the way so you can configure work order templates, asset hierarchies, and parts inventory storerooms. And eMaint is mobile, too: users can access the eMaint app on their smart phone or tablet, whether they’re on the factory floor or at a remote work site.
4. eMaint Delivers a True Return on Investment
We view our relationship with our user community as a true partnership, giving them access to expert-level support and new features without unnecessary charges. Customers often make the move to eMaint after being overcharged for years by leading EAM software providers – and discover that eMaint helps boost uptime, enhance asset lifespan, and cut costs without extra charges.