150,000+
Users
116
Countries
7400+
Maintenance Teams Helped
3.4 Million
Machines Fixed
Seamless Implementation Tailored to Your Business
Each business is unique, so implementing a new CMMS won’t look the same for everyone. And that’s a good thing. With eMaint, you’ll work with a dedicated team of experts to develop an implementation plan tailored just for your company, whether you’re rolling out your new CMMS at one location or 100.
Designed For Success From Day One
Implementing a new CMMS can be a serious challenge. In fact, up to 80% of CMMS implementations fail due to poor planning, lack of support and training, and no vision for the future. That’s why we do things differently at eMaint.
Whether you’re coming from another CMMS platform or a paper system, our team of implementation specialists is here to bring you a smooth transition and equip your team to get the most out of eMaint from the day you go live.
A dedicated specialist, a tailored implementation plan, and comprehensive training resources from eMaint guarantee every client a smooth and successful rollout.
“Now we have the possibility to create standards around the world… in the next two years, we will finish wity all 81 factories. That means we will have around 200,000 assets and 1,000,000 spare parts in eMaint.” — Joachim R., SKF
Effortless Deployment
We’ll work together to build a timeline, set benchmarks, and schedule weekly phone calls to achieve seamless implementation.
A Customized Transition Roadmap to Maximize CMMS Success
Flexible Implementation Timeline
We don’t force you into a pre-made flow. Instead, we’ll work with you to develop a plan for your business, including the option to use some features even before rollout is complete.
Rapid Multi-Site Implementation
Our global team is experienced in enterprise-level rollouts and can build you a customized implementation template to enable rapid deployment across sites.
Adaptive Configuration To Fit Your Needs
Create asset hierarchies, customize forms and workflows, and build a system that works for you and your team from day one.
“The implementation of eMaint was simple and very fast. I cannot begin to express how well the transition went. Unlike other
programs where there is a fee each time you make a change to the program, eMaint allows you to format your database to
suit your industry. eMaint is not just another canned product that you take as-is.”
– Boyd H., Cardinal Glass
How It Works
Step 1: Planning
Our team builds a personalized implementation roadmap for each customer. We’ll work closely with you to develop a reasonable transition timeline and an achievable implementation strategy.
Step 2: Account Setup
We’ll import your data, analyze how your MRO team works, and configure an eMaint account tailored to your needs. A dedicated implmentation specialist will be assigned to support you through the entire implementation process.
Step 3: Training
We offer multiple training options for however your team works best. Our experts are available for on-site or remote training, and eMaint University gives you 24/7 acesss to educational videos so you can start using eMaint successfully the moment implementation is completed.
Step 4: Go Live
We’re on standby to make sure your first days using eMaint go smoothly. Our experts are available for phone and, in some cases, even on-site support to make launch day as seamless as possible for you and your team.
Step 5: Post-Implementation Support and Continuous Improvement
eMaint customer care doesn’t stop after implementation. Every customer has access to a customer success manager, a dedicate CMMS chanpion whose goal is to make sure you achieve maximum ROI with eMaint.
“The launch and use of eMaint with our company has been a resounding success. The ease of use and
customer service should be a point of pride for the eMaint team. Every time I have had a question or a problem, the
team’s response has been quick and correct in helping me get through whatever difficulty we were having.”
— Craig Linthicum, Dada Corporation
Unmatched Support from Our Experts
Our dedicated 100% in-house support team is here to help – without unnecessary charges. We simplify implementation and map out a strategy to save you time, boost uptime, and enhance overall equipment effectiveness (OEE)
Team Dedicated to Your Success
Featured case studies
“Shawn, our eMaint implementation specialist, always manages to make me feel like I am his favorite customer, and my database is the
most important one. Our implementation was not easy; we were attempting to make multiple customers in multiple states happy.
Shawn was so patient and positive, and I felt as if we were on the same team trying to troubleshoot these issues together.”
– Jennifer Ackles, HHS Vice President, Support Operations