eMaint helped Tiara satisfy their initial goal of cataloging assets in order to locate parts more expeditiously. Since implementing these tracking features, Tiara has been able to reduce expenses by identifying costly repairs and taking corrective action. In one instance, they identified a group of assets that comprised 6% of their inventory, but consumed 30% of the team’s resources. After running additional reports based on eMaint’s initial findings, the maintenance manager was able to isolate the cause (inadequate operator training), share this information with operations team and implement a revised training program. The need for this improvement would not have been evident prior to implementation of eMaint’s CMMS system.
One unexpected benefit of the system is the automated monthly reports, which helped to legitimize the maintenance team, giving them visibility to upper management. The maintenance manager is able to meet with the owner and show him exactly what his team has been working on in the past month. In fact, 95% of the maintenance staff’s available working time is registered on eMaint as recorded work time. After reviewing the length of time that the maintenance team has spent on each project, they adjust time allocation for improved efficiency. eMaint’s CMMS has enabled the maintenance manager to confidently recommend and gain approval on expenditures with solid data on anticipated cost-savings and payback.