Christine Minervini, a manufacturing engineer for Excelsior Medical, led the implementation and administration of the eMaint software. After Minervini became aware of eMaint’s robust capabilities, she and company leaders agreed that it would make sense to leverage eMaint to manage facilities maintenance, too. This move expanded the CMMS coverage to include Excelsior Medical’s 1,233 assets and assorted spare parts such as sensors, bearings, and belts.
From the beginning, the company made a point of involving numerous department stakeholders in discussions about what to expect from the CMMS software and potential roadblocks.
“These discussions helped to trickle down the information to everyone else on the mechanic’s team, and also users from the calibration side as well,” Minervini said. “We got everyone’s opinions and feedback and really shaped this thing around them.”
Excelsior Medical participated in onsite eMaint training designed to support calibration documentation, including creating customized work orders. Company users reconfigured an existing eMaint form to align with their calibration data needs and reflect the organization’s regulatory compliance adherence.
Rather than go through the painstaking process of transferring all paper documents stored in binders to eMaint, Excelsior chose to start fresh to ensure reliable data. This way, the binders that held past calibration records would still be available when needed for third party compliance audits and historical data retrieval.
Standard operating procedures were revamped, individual work instructions reworded, and process changes brought about by digitalization incorporated. eMaint experts and Minervini tailored work permit forms and fields to accommodate required calibration measurements and testing data. Specific fields were created to meet the Quality Control department’s unique needs and vital requirements.