LaWayne Smith, asset reliability manager at KUMC, started working for the university in 2016. The institution already had a maintenance management system, and although it was robust, it wasn’t cloud-based, and users found it cumbersome to configure and use.
Because the on-premises system wasn’t Wi-Fi-enabled, maintenance personnel had to race back and forth to the office to log in to see work orders and document completions. Inspection rounds such as monthly fire extinguisher checks were time-consuming because the process for locating them was inadequate.
While some data was entered into the old system, it wasn’t always updated to reflect items such as decommissioned assets and new equipment additions. Paper regulatory compliance documents were stored in filing cabinets, and reports took hours to compile using spreadsheets.
Smith garnered buy-in from leadership to explore easy to use, cloud-based replacement systems that cost the same or less than the present software and could meet the unique needs of KUMC. All agreed that eMaint CMMS was the best choice.