What is Maintenance Management? A Guide to Systems & Software

Maintenance management increases equipment availability and reliability, ensuring effective production and asset use across facilities.

The Function of Maintenance Management

Maintenance management software, also known as a computerized maintenance management system (CMMS), is a software that centralizes all of your maintenance information and provides tools to optimize asset upkeep. The goal of any maintenance management software is to increase the availability, utilization, and reliability of your equipment.

At the most basic level, maintenance management software is a complete solution for maintaining physical assets across your facilities. A CMMS enables you to effectively manage, automate, and streamline your maintenance operations.

Software for maintenance management is cloud-based vs. on-premise. This means that maintenance information is quickly accessible from any device, providing rapid visibility into all of your maintenance operations, even across multiple facilities.

Top Features of Maintenance Management Software 

Maintenance management software solutions offer a wide variety of features and capabilities, including:

A maintenance management software with an intuitive user interface makes it seamless for users of any level to access the information and tools they need to do their jobs more efficiently.

What are the Benefits of Maintenance Management Software?

There are many advantages to leveraging a maintenance management software, or CMMS, without your maintenance operations.

eMaint cmms maintenance management software has many benefits including: centralizing maintenance information, increasing asset uptime, reducing costs, steamlining work order management, and digitizing record-keeping.

Centralizes Maintenance Information

Clear and effective communication throughout your organization is critical. A CMMS provides a single source of truth for all of your maintenance activities and related information.  This reduces the risk of miscommunication, so decisions are made based on the most up-to-date and accurate information possible while keeping maintenance teams on the same page with their maintenance program.

Increases Asset Uptime While Reducing Costs

By helping maintenance teams fine-tune their operations, a maintenance management software can increase the effectiveness of your maintenance program. For example, a CMMS aggregates critical condition monitoring data and issues alerts when a potential problem is detected. This enables maintenance teams to respond promptly when and where they are needed more. Ultimately, by enabling more proactive maintenance approaches, like predictive maintenance, maintenance management software reduces costly unplanned downtime and reduces overall maintenance costs.

Streamlines Work Order Management for More Efficient Workflows

Management and automation of work orders is the key capability of any asset management software. This reduces the risk of errors due to manual work order management, while increasing efficiency by making it easy for technicians to see what needs to be done.

Digitizes and Automates Record-Keeping for Compliance and Audits

A CMMS solution can often replace manual paper filing and spreadsheets, making it easier to stay organized and properly maintain all of the necessary documentation in the event of an audit. For example, a maintenance management software can be used to automatically log information about every asset in your facility in a centralized location. In case of an audit, this digital record can easily be exported into a file or report.  This not only ensures compliance with relevant standards but can also facilitate faster audits and avoid downtime for investigations.

Choosing a Maintenance Management Software

When selecting a maintenance management software, it’s important to consider not just features and capabilities.  It’s also important to consider whether the vendor offers the level of support you need to execute the solution effectively within your organization. For example, in addition to its core capabilities, the technology should also be expandable to include other maintenance functions, such as vibration sensors or other online condition monitoring techniques.

Maintenance management solution providers should also provide robust training and support services before, during, and after software deployment to help reduce the adoption curve and enable continuous improvement of the installed system.

It is also important to ensure that legacy systems can be integrated into newer software to protect the integrity of the databases—and save time and frustration of working with incompatible systems.

The Bottom Line for Maintenance Management

There are many efficiency and lifecycle benefits from implementing and using computerized maintenance management system software. Overall, it allows teams to align their maintenance practices and activities with other departments and business goals. When you have a system that allows cross-departmental data sharing, everyone’s job gets a little more efficient.

Maintenance Management Resources

Ready to improve the way you manage maintenance?

Eliminate unplanned downtime

Be proactive in avoiding equipment downtime by scheduling maintenance as needed based on analysis of asset condition data.

Reduce work order backlog

Improve efficiency by auto-triggering work orders when a calendar date or meter point is met, and viewing open work by type, technician, craft, etc.

Improve spare parts accountability

Save time and budget by associating spare parts with assets and PMs, automatically reordering parts, and implementing barcoding.

Jeffrey Martin

“eMaint provides us with visibility into processes and the ability to make more informed, data-driven decisions.”

Jeffrey Martin
Quality Systems Specialist at Schneider Electric

Chris Hooge

“We are able to support our customers, deliver on objectives and ultimately drive growth by partnering with eMaint.”

Chris Hooge
Fleet Manager at Boasso America