eMaint’s work order management software and mobile CMMS lets you easily create work requests, track work orders, and monitor completions all in one place.
What is a Work Order Software?
Work order management software is software that organizes work order data for businesses. This helps teams better plan, schedule, manage, and complete work order from both internal and external customers.
Work order software provides a work order management system for organizing the tasks a company needs to complete for its facilities or customers. Work order software acts as both a blueprint and a central location for companies to refer to because it stores and presents all work orders systems for maintenance in one interface.
Work order software and its features elevate user experience. Outside of managing work orders, work order software lets teams better communicate and complete tasks. Companies that use work order software often gain time, profit, and high levels of efficiency in the workplace.
Work Order Software for Maintenance
Work orders authorize maintenance, repairs, or operations. Work order systems for maintenance have long been an essential part of many businesses, especially within the maintenance industry. Work order software helps create a standardized process for organizing and presenting work orders.
Before maintenance teams used work order software, work orders were processed using pen and paper and folder filing systems. Today, maintenance teams often turn to work order software for greater efficiency, letting teams effectively schedule, execute, and report on all work orders.
Work order software is useful to technicians as they plan their day-to-day schedules. It offers clear instructions, execution timelines, and other relevant leaders can be sure work is completed on time and within budget with features that let them plan, schedule, and communicate throughout all levels of production.
Work Order Apps for Maintenance
Maintenance work order apps like Fluke Mobile, the eMaint app, simplify maintenance management on the go. You can create, view, and update work orders from the palm of your hand. A leading mobile CMMS like Fluke Mobile also gives you the power to work offline – syncing your changes to eMaint once you reconnect to a network.
A production line supervisor scheduling preventive maintenance can send a work order to an engineer in the field, who can access it with Fluke Mobile, update it when complete, and send results to maintenance & reliability teams by email.
Going beyond work orders, Fluke Mobile gives you the power to:
- Set Up Push Notifications
- Manage Assets & Equipment
- Scan QR Codes on Assets for Info or Submitting Work Requests
- Log Work Hours
- Get Real-Time Data from Fluke Multimeters
- Track changes in the eMaint Audit Trail
Choosing a work order management application strengthens your maintenance program. You connect your maintenance and reliability team, eliminate costly delays, and maximize equipment up time, increasing overall equipment reliability.
Maintenance Software: Work Order Systems
CMMS Work Orders
Computerized Maintenance Management Software (CMMS) is similar to work order software. CMMS offers a system to help organize all data needed in one platform. Work order software differs is a simpler system that focuses only on work orders.
CMMS helps organizations manage assets, inventories, and actions that affect a business goal like work orders, facility, or production equipment. CMMS also has customizable features that allow users to access cross-departmental data anytime. CMMS and other work software systems help align best practices across a business and its goals.
Any industry or facility that has equipment—whether small or large-scale operations—can benefit from CMMS. For example, facilities work order software is vital for teams that need OEM manuals, schematics, and other key documentation attached to a work order. And manufacturing work order software makes it simple to plan, schedule, prioritize, and track critical work on equipment. Some benefits include:
- Track labor time
- Report historical metrics
- Provide real-time insights into M&R activities
- Ensure parts inventory for needed tasks
To learn more about a CMMS, see our What is a CMMS? explanation page.
Work Orders in EAM
Enterprise Asset Management (EAM) uses data to check if assets are safe, healthy and functioning. EAM is an advanced version of both work order software and CMMS because it manages an asset’s full lifecycle — the design, installation, maintenance, and decommissioning.
To learn more about EAM, head to our EAM Software explanation page.
Work Order Software Features
Mobile Work Orders
Mobile work order apps, like the Fluke Mobile CMMS app from eMaint, give you the power to create, view, and complete work orders from the palm of your hand.
Mobile work orders streamline maintenance activities in the field, saving you hundreds of hours of labor. Talk to your team, track and document your work, and update work orders in real time – all without running back to a computer.
You can simply scan a QR code on a motor to create a work request, send it to your supervisor to create a work order, and a maintenance tech in the field will receive a push notification: Motor #123 is overheating. Maintenance personnel working on jobs can then check off tasks on the procedures list, entering measurements and uploading photos or documents as they go.
Maintenance teams who choose eMaint can work offline too – their changes synching automatically to the cloud once a network connection is established.
A work order request form communicates work that needs to be completed. After a request is submitted, maintenance work order software assigns the job to a technician and verifies parts in inventory to ensure the tools needed are available. This allows for an efficient and accurate start to the work being requested.
Multi-Asset Work Orders
Multi-asset work orders give you the ability to attach multiple assets. You can include numerous assets in an inspection route or even complex parent-child asset hierarchies.
Once you add your assets to the work order, you can attach them to steps in your Work Order Procedures. Here you can choose what assets are inspected or repaired and when – empowering you to customize the task list to your equipment’s specific needs.
eMaint also gives you the freedom to add child assets to your work orders.
For example: a motor can be added as an asset and an inspection can be included in the procedures for cooling fans, belts, or bearings, with each component appearing as a child asset.
You decide whether to let eMaint auto-populate child assets into the work order or pick and choose them manually.
To perform a batch of inspections on a family of assets, like a building and its fire extinguishers, you can schedule an Inspection Round, designed to simplify the tracking of numerous inspections. Calendar routine Inspection Rounds on assets that require regular assessments.
eMaint gives you the flexibility to also create Lubrication Rounds, which include procedures for lubricating assets and can specify the type of lubricant, and Condition Monitoring Rounds, for using meter readings to track asset condition during a multi-asset work order.
Scheduled Work Orders
Digital work order scheduling is the future of preventive maintenance and the heart of an industry-leading CMMS like eMaint.
You can schedule eMaint to generate work orders for specific assets on regular time or usage intervals, establishing a routine maintenance program in a few clicks.
Going beyond standard preventive maintenance, eMaint also allows you to schedule work orders based on real-time asset data, evolving your strategy into condition-based maintenance.
Gather data from sensors, SCADA systems, and more, and you can schedule eMaint to create work orders based on specific conditions. Conditions can be simple, like temperature exceeding 100 degrees, or complex, like temperature exceeding 100 degrees for more than 10 seconds.
Condition-based maintenance means work is performed on the right asset at the right time. Too much maintenance is costly and introduces risk, while too little can lead to breakdowns.
Looking for even more complex rules for work orders? eMaint also offers workflows for ultimate process customization. A food & beverage company, for example, can guide a single work order through maintenance, sanitation, and quality teams with the help of eMaint workflows, requiring approval from key stakeholders along the way.
Work order scheduling software like eMaint CMMS is essential to establishing preventive or predictive maintenance programs.
eMaint Scheduler: Drag & Drop Work Order Calendar
Giving your team a digital work order calendar is essential for modern maintenance operations. eMaint simplifies your planning with a unique feature: the Scheduler.
An interactive calendar where you and your team can visualize your maintenance schedule and drag and drop work orders, the eMaint Scheduler is a powerful and intuitive organizational tool.
Maintenance scheduling can feel like a herculean labor every week or month, making the drag & drop a favorite feature of many eMaint users. Creating new work orders, finding the best day and time for them, and reorganizing your schedule quickly become easy tasks.
Work Order Management
Effectively managing work orders is vital to any business in the maintenance industry. Work order software presents an easy-to-navigate dashboard with tools and features that allow maintenance teams to communicate and complete work effectively.
Work Order Lists
A work order list communicates new work orders as well as those in progress or near completion. By organizing and presenting work orders in a list view, maintenance teams can maintain their work more effectively.
Work Order Communication
Work order software helps users navigate and communicate work order information. Work order software lets users easily communicate through message and email features. Work order software also communicates with itself when configuring and analyzing data.
Work Order Notifications
A work order notification keeps leadership and maintenance teams informed of the latest happenings. It immediately notifies users about new important information like changes to work orders, new labels, newly submitted work orders, completed tasks, and much more.
Top 5 Work Order Software Benefits
1. Standardize Your Maintenance Processes
Standardizing your work order management process is one of the most effective ways to ensure that all maintenance work is done correctly and in a timely manner – every time. A work order management software makes it easy to standardize your processes and ensure that those standards are followed by everyone on your team. You can also automate scheduled and preventative maintenance work orders, significantly cutting down on paperwork while ensuring key tasks are always done on time.
2. Automate Recordkeeping
Gone are the days of manual spreadsheets and paper files. A CMMS solution enables you to create, track, and log all work orders and maintenance activities automatically. With work order software, this documentation is stored in the cloud and available at your fingertips via mobile or web applications, so you always have up-to-date information about every asset you maintain.
3. Save Costs and Maximize Productivity
With a CMMS, work orders can be handled faster than via manual methods, making it possible to quickly execute on critical maintenance tasks. This maximizes the productivity and effectiveness of your maintenance team, which directly impacts asset uptime. By reducing costly unplanned downtime and unexpected maintenance expenses, a work order software will quickly pay for itself.
4. Improve Performance Tracking
A work order software ensures higher visibility throughout the work order management process. You can easily track your maintenance key performance metrics (KPIs), understand how your team is measuring against these metrics, and identify opportunities for improvement.
5. Ensure Compliance with Relevant Standards
By automating maintenance recordkeeping, work order software simplifies audit preparedness. No more searching for misplaced paper records, or combing through spreadsheets of outdated information. Instead, the CMMS is a single source of truth for your maintenance program, with every activity documented and time-stamped electronically for easy retrieval in case of an audit. Plus, you can rest assured the information is as accurate and up-to-date as possible in your work order software, without the risk of incorrect, late, or missing data entry.
Work Order Software Reviews
“World-class maintenance is what we strive for, and world-class maintenance programs use a CMMS.”
⇒ Nichols Farm increases work order completion rates by 400% using eMaint CMMS
I really like the system. If we didn’t, we wouldn’t be moving it into our other groups. People are seeing benefits from it. We’re getting better at things.
We’re getting better information. And the capabilities are seen by people and understood to be a benefit. What’s really been a big success for us is getting the information, [getting] what we need to know on how we’re operating.
⇒ Martinrea standardizes EAM across plans with 95% completion rates using eMaint CMMS.
The commitments from the eMaint team to help us reach our goals, as well as the constant software upgrades are the best things about eMaint.
⇒ Cactus Drilling Co., LLC, had a goal of increasing work order completion rates, and they achieved it with a new CMMS.
eMaint’s Professional Services team not only provided on-site training for the entire team, but also ensured the system was configured to match our exact specifications, helping us achieve results rapidly.
Work Order Software Frequently Asked Questions (FAQ)
1. What are the benefits of work order management software for maintenance teams?
Business work order software saves time through its accurate and instant work order management system ability. The best work order software is reliable and mobile-friendly, which creates efficiency by giving users unlimited access.
2. What is the best work order software for my organization?
The best work order software has customizable features and functionalities that let users have their ideal system. A business should choose the work order software that best accommodates all aspects of its functions, goals, needs, and budget.
Cost can be affected by things such as:
- Size of organization
- Number of users
- The scale of integration with operations
3. Who keeps track of work order requests within an organization?
Work order software users don’t keep track of work order requests because their software does it for them.
Work orders and their statuses can be seen clearly through the list-view feature. Managers benefit from features that let them check on work statuses, monitor completion rates, and ensure tasks are completed according to standard procedures.
4. How do managers issue work orders or work requests?
Work order software usually has two methods of delivering work requests to technicians. Manual entries and management are always an option, but it is not the most efficient. The best software can automatically designate work to the technician with the most ideal skillset, time, and location available.